Key responsibilities
- Greet every customer warmly and quickly work out what they're looking for, whether it's a gift, a signature scent or a last-minute save
- Guide customers through our range with confidence, matching fragrances to personalities, occasions and budgets
- Build bigger, better sales through thoughtful recommendations, gift sets and add-ons
- Deliver an exceptional customer experience and celebrate wins with your team
- Keep the store looking sharp and gift-ready through replenishment, merchandising and housekeeping
- Process transactions accurately and efficiently on our point-of-sale system, even at peak times
- Handle busy trading periods with energy, patience and a smile
About you
- Experience as a retail assistant, sales assistant or in customer service, ideally in fragrance, beauty or luxury retail (desirable, not essential)
- A genuine love of people and a natural ability to build rapport with customers
- A sales-driven mindset, with the confidence to recommend and upsell
- A can-do, positive attitude toward every part of the role, from the shop floor to the stockroom
- An eye for detail and pride in keeping the store beautifully presented and well stocked
- Comfort working in a fast-paced environment with high customer traffic and large stock volumes
- A polished, professional presentation that suits Palermo's sleek, signature black look
- Flexible availability from November 2026 to January 2027, including weekends, public holidays and extended trading hours
We are recruiting for:
Parramatta, Merrylands, Wetherill Park, Liverpool, Burwood, Homebush, Eastern Creek, Mount Druitt, Penrith, Rouse Hill, Macquarie Centre, Hornsby,
About us
At Palermo Perfumes, we believe everyone deserves to wear a fragrance they love. Our perfumes are proudly made in Australia using French essences and natural essential oils. With 60+ stores across Australia and a growing online presence, we make premium fragrance accessible, affordable and easy to explore, helping every customer find a scent that truly fits who they are.
Training that sets you up to succeed with product and fragrance training so you can recommend with confidence from your very first shift
Managers who back you with coaching on the floor and support through the busiest weeks of the year
A supportive, high-energy team that works together and celebrates each other's wins
Opportunity to move into ongoing roles once the festive season wraps up for top performers
We’d love for you to join us this festive season and help our customers find a fragrance they'll love.
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Christmas Casual Retail Assistant in Parramatta employer: Palermo Perfumes
Palermo Perfumes is an exceptional employer, offering a dynamic work environment in the heart of Villawood, where you can lead a dedicated team in managing our distribution centre. With a strong focus on employee growth and development, we provide opportunities for professional advancement while fostering a collaborative culture that values innovation and teamwork. Join us to be part of a rapidly expanding Australian fragrance business that prioritises quality, creativity, and employee satisfaction.
