As a Christmas Casual Retail Assistant at Palermo Perfumes, you'll be at the heart of the Palermo experience, helping customers find a scent they’ll love and making every visit memorable.
Key responsibilities
- Greet every customer warmly and quickly work out what they're looking for, whether it's a gift, a signature scent or a last‑minute save
- Guide customers through our range with confidence, matching fragrances to personalities, occasions and budgets
- Build bigger, better sales through thoughtful recommendations, gift sets and add‑ons
- Deliver an exceptional customer experience and celebrate wins with your team
- Keep the store looking sharp and gift‑ready through replenishment, merchandising and housekeeping
- Process transactions accurately and efficiently on our point‑of‑sale system, even at peak times
- Handle busy trading periods with energy, patience and a smile
About you
- Experience as a retail assistant, sales assistant or in customer service, ideally in fragrance, beauty or luxury retail (desirable, not essential)
- A genuine love of people and a natural ability to build rapport with customers
- A sales‑driven mindset, with the confidence to recommend and upsell
- A can‑do, positive attitude toward every part of the role, from the shop floor to the stockroom
- An eye for detail and pride in keeping the store beautifully presented and well stocked
- Comfort working in a fast‑paced environment with high customer traffic and large stock volumes
- A polished, professional presentation that suits Palermo's sleek, signature black look
- Flexible availability from November 2026 to January 2027, including weekends, public holidays and extended trading hours
We are recruiting for:
Westfield Woden
About us
At Palermo Perfumes, we believe everyone deserves to wear a fragrance they love. Our perfumes are proudly made in Australia using French essences and natural essential oils. With 60+ stores across Australia and a growing online presence, we make premium fragrance accessible, affordable and easy to explore, helping every customer find a scent that truly fits who they are.
- Training that sets you up to succeed with product and fragrance training so you can recommend with confidence from your very first shift
- Managers who back you with coaching on the floor and support through the busiest weeks of the year
- A supportive, high‑energy team that works together and celebrates each other's wins
- Opportunity to move into ongoing roles once the festive season wraps up for top performers
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Christmas Casual Retail Assistant in Canberra employer: Palermo Perfumes
Palermo Perfumes is an exceptional employer, offering a dynamic work environment in the heart of Villawood, where you can lead a dedicated team in managing our distribution centre. With a strong focus on employee growth and development, we provide opportunities for professional advancement while fostering a collaborative culture that values innovation and teamwork. Join us to be part of a rapidly expanding Australian fragrance business that prioritises quality, creativity, and employee satisfaction.
