Technical Client Lead – Network & Security
Senior, customer-facing technical position offering the opportunity to take ownership of complex enterprise client environments, lead solution design and play a pivotal role in delivering modern networking and cyber security solutions. Working across a diverse portfolio of enterprise and mid-market customers, you'll combine deep technical expertise with strong consulting, stakeholder engagement and pre-sales capabilities.
Key responsibilities
- Act as the senior technical point of contact and trusted advisor for a portfolio of enterprise customers.
- Lead technical discovery sessions, customer workshops and solution design engagements.
- Architect and design secure, scalable enterprise network and security solutions.
- Provide technical leadership across Cisco Meraki, Palo Alto, Juniper and Fortinet environments.
- Develop high-level and low-level designs (HLD/LLD), technical proposals, Statements of Work and implementation plans.
- Support pre-sales engagements, including requirements gathering, solution recommendations, scoping and effort estimation.
- Oversee and contribute to the implementation, migration and optimisation of complex network and security infrastructure.
- Work closely with account management, sales and engineering teams to identify opportunities for technology improvement and customer growth.
- Provide technical guidance and escalation support to delivery teams.
- Build long-term customer relationships through proactive technical engagement and strategic advice.
About you
- Extensive experience in enterprise networking, network security or infrastructure consulting.
- Strong technical expertise across a combination of Cisco Meraki, Palo Alto Networks, Juniper and Fortinet technologies.
- Proven experience designing and delivering complex enterprise network and security solutions.
- Strong understanding of firewalls, SD-WAN, LAN/WAN, routing, switching, VPNs and network segmentation.
- Demonstrated experience in technical pre-sales, solution architecture and customer-facing consulting.
- Ability to produce HLDs, LLDs, Statements of Work and detailed technical documentation.
- Experience managing technical relationships with enterprise and mid-market customers.
- Strong communication and stakeholder management skills, with the ability to translate technical concepts into commercial outcomes.
- Previous experience within a Managed Service Provider (MSP), Systems Integrator (SI) or technology consultancy.
- Relevant industry certifications such as CCNP, PCNSE, JNCIP or Fortinet NSE/FCP/FCSS will be highly regarded.
About us
An established and growing Australian technology consultancy specialising in enterprise networking and cyber security solutions.
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Technical Client Lead – Network & Security in Melbourne employer: Paisley Consulting
As a Microsoft Cloud Solutions Lead, you'll join a dynamic team that values innovation and collaboration, working in a vibrant environment that fosters professional growth. Our commitment to employee development is reflected in our comprehensive training programs and mentorship opportunities, ensuring you stay at the forefront of technology. Located in a thriving tech hub, we offer competitive benefits and a culture that celebrates diversity and encourages creative problem-solving, making us an exceptional employer for those seeking meaningful and rewarding careers.
