At a Glance
- Tasks: Coordinate between clients and team, ensuring smooth workflow and exceptional service.
- Company: Fast-growing, locally-owned smoke alarm testing company with a supportive culture.
- Benefits: Stable position, career growth, dynamic workplace, and valued experience.
- Other info: Immediate start available; personalised cover letter required.
- Why this job: Join a fun team and make a real impact in customer service.
- Qualifications: Strong communication skills, attention to detail, and computer literacy.
The predicted salary is between 47250 - 57750 $ per year.
We are a fast-growing, locally-owned and operated company in the smoke alarm testing and maintenance industry with a strong reputation for customer service and a genuinely supportive team culture.
Based in Burleigh, this is an excellent opportunity for either an experienced administrator or an ambitious individual to join a well-organised office with a dynamic team where your skills will be valued.
This is a key role in the business, ensuring smooth workflow between clients, property managers, tenants, homeowners and our operational team in the field.
- Customer Fanatic / Administrator
- Burleigh Heads | Monday-Friday | 8:30am - 4:30pm
We are a fast-growing, locally-owned and operated company in the smoke alarm testing and maintenance industry with a strong reputation for customer service and a genuinely supportive team culture.
Based in Burleigh, this is an excellent opportunity for either an experienced administrator or an ambitious individual to join a well-organised office with a dynamic team where your skills will be valued.
This is a key role in the business, ensuring smooth workflow between clients, property managers, tenants, homeowners and our operational team in the field.
About the Role
You will be the central point of coordination between office and field staff, using your initiative and experience to keep information flowing accurately and efficiently.
Duties include
- Delighting clients with exceptional service
- Selling to inbound enquiries
- Managing and updating our customised database
- Entering and processing work orders received from property managers into the system
- Responding to phone, email and web enquiries
- Liaising with property managers, tenants, homeowners and technicians
- Accurate data entry and record keeping
- General office administration
- The applicant must demonstrate;
- Energy and drive
- Sense of comradery and a fun spirit with colleagues
- Capacity to accurately record and manage system information electronically
- Excellent written & verbal communication skills
- High Level of computer literacy
- Pleasant phone manner
- High level of organisational skills
- High level of attention to detail and commitment to quality
- Ability to work autonomously
- Own reliable transport
What We Offer
- Stable, long-term position with career growth opportunities
- Dynamic and exciting workplace, with great colleagues
- A well-established business with a great reputation
- A role where your experience will be genuinely valued
The successful applicant must be available for start immediately.
All applicants must include a personalised cover letter specific to this role. Applications without a personalised cover letter WILL NOT BE READ.
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Administrator Officer employer: Pacific Smoke Alarms
Join a fast-growing, locally-owned company in Burleigh that prioritises customer service and fosters a supportive team culture. As a Customer Fanatic / Administrator, you'll enjoy a dynamic workplace with opportunities for career growth, where your contributions are genuinely valued. Experience a stable position in a well-organised office, collaborating with a dedicated team to ensure seamless communication and exceptional service.
