At a Glance
- Tasks: Lead a team to deliver top-notch customer service in rail freight operations.
- Company: Join Pacific National, Australia's largest private rail freight operator.
- Benefits: Enjoy competitive pay and opportunities for career growth.
- Other info: Fast-paced environment with a focus on continuous improvement.
- Why this job: Make a real difference in customer satisfaction and operational efficiency.
- Qualifications: Experience in customer service and leadership skills required.
The predicted salary is between 49500 - 60500 $ per year.
Pacific National, Australia’s largest private rail freight operator, invites a Customer Service Team Leader to join the Intermodal team at Sydney Freight Terminal, Chullora.
You will lead a state-based team delivering exceptional customer service and operational support.
You’ll oversee bookings, amendments, cancellations, PUD services, and coordinate with Operations, Planning and Commercial teams to resolve issues and drive continuous improvement in a fast-paced environment.
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Customer Service Team Leader – Rail Freight Operations in Sydney employer: Pacific National
Pacific National is an exceptional employer, offering a dynamic work environment at the Sydney Freight Terminal where safety and efficiency are paramount. With a strong commitment to employee growth, our inclusive culture fosters collaboration and innovation, supported by benefits such as paid parental leave and fitness programs. Join us to be part of a team that values your contributions and prioritises a positive workplace culture while keeping Australia moving.
