Intermodal Freight Customer Service Specialist in Brisbane

Intermodal Freight Customer Service Specialist in Brisbane

Brisbane Full-Time 58500 - 71500 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide top-notch customer service and support for freight bookings and terminal activities.
  • Company: Join Pacific National, a leader in the freight industry with a strong team culture.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Work in a fast-paced environment with a rotating roster for diverse experiences.
  • Why this job: Be part of a dynamic team that ensures smooth freight operations and customer satisfaction.
  • Qualifications: Strong communication skills and a passion for customer service are essential.

The predicted salary is between 58500 - 71500 $ per year.

Pacific National in Brisbane is seeking a Customer Service Officer to join the Intermodal team at Brisbane Freight Terminal in Acacia Ridge. You will provide exceptional customer service and operational support to ensure freight bookings, inquiries and terminal activities are managed safely and efficiently.

Reporting to the Team Leader, you will coordinate movements across a rotating roster, liaise with customers and drivers, and help resolve issues to deliver a reliable customer experience.

Intermodal Freight Customer Service Specialist in Brisbane employer: Pacific National

Pacific National is an exceptional employer, offering a dynamic work environment at the Sydney Freight Terminal where safety and efficiency are paramount. With a strong commitment to employee growth, our inclusive culture fosters collaboration and innovation, supported by benefits such as paid parental leave and fitness programs. Join us to be part of a team that values your contributions and prioritises a positive workplace culture while keeping Australia moving.

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Contact Details:

Pacific National Recruitment Team

We think you need these skills to ace Intermodal Freight Customer Service Specialist in Brisbane

Customer Service
Operational Support
Freight Booking Management
Issue Resolution
Communication Skills
Coordination Skills
Attention to Detail