Hybrid Collections Strategy & Performance Lead in Melbourne

Hybrid Collections Strategy & Performance Lead in Melbourne

Melbourne Full-Time 90000 - 110000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead collections strategy and performance for the Retail business in Melbourne.
  • Company: Pacific Blue, a dynamic company focused on innovative retail solutions.
  • Benefits: Competitive salary, flexible work arrangements, and opportunities for professional growth.
  • Other info: Join a vibrant team dedicated to driving performance and innovation.
  • Why this job: Shape impactful strategies and collaborate with diverse teams to optimise outcomes.
  • Qualifications: Experience in collections strategy and strong leadership skills.

The predicted salary is between 90000 - 110000 $ per year.

Pacific Blue is seeking a Collection Strategy & Performance Process Lead to drive the collections strategy and performance for the Retail business from Melbourne. The role oversees internal and outsourced collections, delivering compliant, effective outcomes across pillars and ensuring alignment with Credit & Vulnerability teams.

You will lead cross-functional collaborations with Retail Operations and external agencies, shaping process improvements, KPIs and governance to optimise debt levels.

Hybrid Collections Strategy & Performance Lead in Melbourne employer: Pacific Blue Australia

At Pacific Blue Australia, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Senior Manager in QA & Compliance, you will have the opportunity to lead impactful initiatives that enhance customer outcomes while working alongside dedicated professionals in the vibrant retail energy sector. Our commitment to employee growth is reflected in our comprehensive training programs and supportive environment, making this an ideal place for those seeking meaningful and rewarding careers.

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Contact Details:

Pacific Blue Australia Recruitment Team

We think you need these skills to ace Hybrid Collections Strategy & Performance Lead in Melbourne

Collections Strategy Development
Performance Management
Cross-Functional Collaboration
Process Improvement
KPI Development
Governance
Debt Management