At a Glance
- Tasks: Support customers with cross-border shipments and ensure smooth onboarding processes.
- Company: Join UPS, a global leader in logistics and customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Fast-paced environment with plenty of learning opportunities.
- Why this job: Be part of a dynamic team making international shipping easier for customers.
- Qualifications: Strong communication skills and a passion for customer support.
The predicted salary is between 47250 - 57750 $ per year.
UPS is seeking a Brokerage Customer Support Specialist in Sydney to drive onboarding and ongoing customer success in cross-border shipments.
You will validate brokerage setup, assist with document collection, and monitor initial shipments to identify holds or issues.
Working with Account Executives and brokerage teams, you will communicate regulatory requirements, resolve delays, and maintain detailed activity logs to support timely release and customer satisfaction.
#J-18808-Ljbffr
Brokerage Onboarding & Customer Support Specialist in Sydney employer: P02 UPS Pty Ltd
UPS is an exceptional employer that fosters a dynamic and inclusive work culture, empowering Inside Sales Executives to thrive in their roles. With a commitment to employee growth and development, UPS offers numerous opportunities for advancement within a Fortune Global 500 organisation, all while contributing to meaningful community initiatives. Located in a vibrant environment, employees enjoy the benefits of working for a global leader in logistics, where innovation and teamwork are at the forefront of daily operations.
