At a Glance
- Tasks: Diagnose, repair, and maintain mobility equipment to help clients regain independence.
- Company: Join Mounties Group, a community-focused organisation improving lives across Australia.
- Benefits: Supportive environment, career growth, and recognition as an Employer of Choice.
- Other info: Dynamic role with opportunities for travel and hands-on experience.
- Why this job: Make a real difference in people's lives while developing your technical skills.
- Qualifications: Technical qualification and customer service skills; training provided on the job.
The predicted salary is between 47250 - 57750 $ per year.
At Mounties Group, we are more than just a business; we are mutually owned by our 280,000 members.
Our mission is simple: we exist to improve the lives of our members across Australia.
With a footprint spanning Health & Fitness, Retail, Wholesale, Medical, Homecare and Mobility, we are rapidly growing, especially in our Health and Wellbeing segment.
Our culture is built on six core values
Family, Honesty, Care, Innovation, Fun, and Loyalty.
The Opportunity
As we continue to grow, we are looking for a dedicated
Service Technician to join our team.
In this hands-on role, you will diagnose, repair, and maintain mobility equipment—playing a direct part in helping our clients regain their independence.
If you thrive on solving problems, take pride in quality work, and are ready to help elevate our team from good to exceptional, we want to hear from you.
Working hours
Monday 8:30am-5pm/Tue to Fri 9am-5pm – 38hrs/week
What will you do each day?
- Building, servicing and repairing mobility products.
- Delivering, Installing, setting up and training products in customers ’homes.
- Technical and mechanical product repairs (training provided!).
- Assisting our customers face-to-face, over the phone or via email.
- General warehouse duties such as stocktake, receiving & dispatching and unloading containers
- Occasional overnight travel might be required.
- Country trips for services and deliveries might be required.
- Maintaining records in the data base.
- Issuing quotes and invoices.
- Other duties as required.
- What we’re looking for
- Technical qualification required with general mechanical aptitude and/or electronics knowledge (technical training will be provided on the job)
- Exceptional customer service skills with a positive “can-do” attitude
• A self-motivated problem-solver!
- Team player with excellent communication skills
- Willing to undergo NDIS Screen Check, WWC Check and Police Clearance at company expense.
- Willingness to receive annual flu vaccination and other vaccinations as required by the NDIS and homecare providers.
- A background working with the elderly, disabled, warehousing or deliveries would be advantageous but not essential
- Hold a valid Driver's Licence.
- Hold a Forklift Licence or willingness to obtain one.
Why Join Mounties Group?
We are recognized as an Employer of Choice and one of Australia’s top privately owned companies. When you join us, you are joining a group recognized for excellence, including:
Western Sydney Business Awards
Employer of Choice 2020.
Clubs NSW Awards
Excellence in Health, Wellbeing, and Emergency Services (2020, 2023).
We offer a supportive environment where your work truly makes a positive difference in the lives of those around us.
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Service Technician employer: Ozcott Pty Ltd
At Mounties Group, we pride ourselves on being an Employer of Choice, dedicated to enhancing the lives of our 280,000 members across Australia. Our supportive work culture, grounded in values like Family and Care, fosters a collaborative environment where you can thrive as a Product Specialist in Ipswich. With comprehensive training, opportunities for personal growth, and the chance to make a meaningful impact in the community, joining our team means being part of something truly rewarding.
