At a Glance
- Tasks: Support customers through financial hardship with empathy and detailed assistance.
- Company: Oxygen Recruitment & HR, a caring and supportive workplace.
- Benefits: Flexible work arrangements, competitive pay, and professional growth opportunities.
- Other info: Join a dedicated team focused on high-quality customer service.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 50715 - 61985 $ per year.
Oxygen Recruitment & HR is seeking a caring and detail-oriented professional to support customers navigating financial hardship.
The role sits in a dedicated team that ensures fair and timely assistance, independent from collections, and focuses on compliant, high-quality customer service.
You will triage inquiries across channels, assess financial positions and recommend appropriate relief options, while maintaining audit-ready documentation and adherence to National Credit Code requirements.
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Hybrid Financial Hardship Specialist in Sydney employer: Oxygen Recruitment & HR
Oxygen Recruitment & HR offers a supportive and purposeful culture, with a focus on career development opportunities. Employees work in a dedicated customer assistance team that prioritizes fair and unbiased outcomes for clients experiencing financial hardship. The company values high-quality customer support and compliance, making it an attractive employer for those passionate about helping others.
