Account Manager – Victoria/Tasmania in Melbourne

Account Manager (covering Victoria and Tasmania)

Joining our team, you'll play an active part in helping to deliver meaningful impact.

At Oxoid Remel Microbiology, acquired from Thermo Fisher Scientific, we play a crucial role in accurate identification and targeted treatment for diseases, ensuring food and beverage safety, and supporting pharmaceutical manufacturing integrity.

Our products and services are designed to meet the highest standards of quality and performance, helping our customers achieve their objectives efficiently and effectively.

About The Role

What You’ll Do

• Sales Execution & Territory Management
• Achieve or exceed monthly, quarterly, and annual sales targets (AOP) with alignment of organisation margin objectives.
• Develop, implement, and regularly update strategic territory and account plans.
• Maintain existing business while identifying and developing new accounts and market segments.
• Provide accurate sales forecasting, demand tracking, and opportunity funnel management.
• Product & Technical Expertise
• Promote the Microbiology portfolio, including prepared and dehydrated media, pathogen detection kits, PCR instrumentation, AST products, and related solutions.
• Develop a strong technical understanding of customer applications, regulatory environments, and workflow requirements.
• Conduct product demonstrations, seminars, and customer training activities.
• Collaborate with the Strategic Partnerships, Customer Care, Technical Support and Service teams to grow the business, resolve customer issues and ensure high customer satisfaction.
• Participate in internal product training and relevant industry scientific meetings and conferences.
• Market Intelligence & Collaboration
• Gather and report market trends, competitor activity, and customer feedback (including win/loss insights).
• Support Product Management with inventory planning, forecasting, and go-to-market initiatives.
• Work cross-functionally to support a whole-of-business sales approach.
• Pipeline, CRM & Compliance
• Maintain accurate and timely records of customer interactions, opportunities, and forecasts within the CRM system (updated weekly).
• Ensure forecast accuracy within agreed tolerances.
• Adhere to Environmental Health & Safety (EHS) policies and contribute to a safe working environment.
• What We Are Looking For
• Bachelor’s degree in Microbiology or a related discipline (essential).
• Postgraduate qualifications (Master’s or Ph D) are advantageous.
• 2-5 years’ experience in microbiology sales, product support, or laboratory-based microbiology (industrial, consulting, or research).
• Demonstrated sales success within life sciences or microbiology markets preferred.

Skills & Attributes

• Strong commercial acumen with proven sales process execution.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work autonomously, manage time effectively, and prioritise results.
• Strategic thinker with the ability to translate strategy into execution.
• High attention to detail, strong CRM and Microsoft Office proficiency.
• Customer-focused, solution-oriented, and driven by results.
• Other Requirements
• Valid driver’s licence.
• Requirement to travel regularly within the assigned territory (typically 25-30%), including conferences, meetings and training events.

This is an exciting time to join us as we continue to build on more than 100 years of microbiology excellence.

With a broad portfolio of instruments, services, and global resources, we’re steadfast in our commitment to helping you succeed.

Together, we can cultivate a thriving microbiology culture that supports you today, tomorrow, and for life.

Come and be part of what’s next for our company.

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