At a Glance
- Tasks: Support customers by addressing queries and concerns with a friendly approach.
- Company: Leading publishing company focused on customer experience and growth.
- Benefits: Flexible remote work options and a supportive team environment.
- Other info: Great opportunity for growth in the education and publishing sector.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Strong customer service skills and familiarity with Zendesk and SAP.
The predicted salary is between 47250 - 57750 $ per year.
A prominent publishing company is seeking a Customer Support Consultant to join their Marketing & Customer Experience Team.
You will be responsible for providing support to customers by responding to queries and concerns.
Ideal candidates will possess strong customer service skills, experience with Zendesk and SAP, and an understanding of the education or publishing industry in Australia.
This role offers a flexible working environment with remote options.
Remote Customer Support Specialist - Growth & CX Advocate in Melbourne employer: Oxford University Press
Oxford University Press in Melbourne is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Senior Learning Designer, you will have access to professional development opportunities and the chance to make a meaningful impact on Primary Mathematics education through cutting-edge AI technologies. The supportive environment encourages creativity and growth, making it an ideal place for passionate educators to thrive.
