At a Glance
- Tasks: Be the first point of contact for guests and create lasting impressions.
- Company: Join Ovolo, a vibrant lifestyle brand with hotels across Australia and beyond.
- Benefits: Enjoy hotel perks, wellbeing programmes, and a supportive team environment.
- Other info: Flexible part-time role with opportunities for career growth and creativity.
- Why this job: Bring your personality to work and make a real difference in guests' experiences.
- Qualifications: Bubbly personality and previous front office experience preferred.
The predicted salary is between 15.3 - 18.7 $ per hour.
Founded in 2010, we’re an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remain as strong as ever.
Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.
At Ovolo, we want you to be yourself. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.
Your Hotel - Ovolo South Yarra: Blending past, present, and progressive, Ovolo Melbourne is a place where retro chic and pop art collide. Designed for effortless living, Ovolo South Yarra features 123 guest rooms, Lona Misa Restaurant & Bar, and event spaces.
The Gig Responsibilities: We are on the lookout for our next Wonder Maker, aka Guest Service Agent, to join our fun and exciting team. As our GSA, you will be the first point of contact for our guests when entering any of our hotels. You will be their first impression of the hotel and brand, and we want it to be a lasting impression! This is a Part-Time role and will require flexibility with availability. Your responsibilities will include, but not be limited to:
- Greeting guests as they enter the hotel
- Checking in & out guests
- Modify and adjust guest bookings accordingly
- Promote the hotel and all it has to offer!
- Make suggestions to guests from your knowledge of the area
- Attending to guest enquiries in person or via phone, email, and website
- Supporting the Front Office management team in ensuring the smooth running of hotel operations
About You: At Ovolo, we are all about YOU. We provide a fun and exciting environment and all we ask is that you give us your dedication to our brand and, most importantly, your team! Ideally, you will have previous front office experience. If you have the right bubbly personality, we want to hear from you!
What You’ll Get: Well, there's the chance to shine in a brilliant team environment in Australia, Hong Kong, and now Indonesia – bring your personality and sense of fun to work and the most amazing team to work with. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you. Receive Hotel benefits in rooms and our fabulous F&B outlets. Stay Fit and Fabulous; be involved in our Wellbeing Programmes. Develop relationships and make a difference to other people’s lives through our Community Programme. Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent.
Guest Services Agent in Melbourne employer: Ovolo Hotels Group
At Ovolo Hotels, we pride ourselves on being an innovative and edgy employer that fosters a vibrant work culture where fun meets professionalism. As a Maintenance Handy Person, you'll enjoy a supportive environment with ample opportunities for career growth, all while being part of a dynamic team that values creativity and collaboration. With fantastic hotel benefits and the chance to make a real impact through our Community Programme, working with us means being part of something truly special in the hospitality industry.
