At a Glance
- Tasks: Lead the front office team and ensure guests feel at home.
- Company: Ovolo, a unique lifestyle brand with hotels across Australia and beyond.
- Benefits: Hotel perks, wellbeing programmes, and a vibrant team culture.
- Other info: Flexible hours and opportunities for personal growth in a dynamic setting.
- Why this job: Join a fun, creative environment where you can truly be yourself.
- Qualifications: Previous hotel management experience or aspiring front office supervisor.
The predicted salary is between 47250 - 57750 $ per year.
Founded in 2010, we’re an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide.
The role of Assistant Front Office Manager will suit someone who is always up for the next challenge. As an Assistant Front Office Manager, you will be responsible for the hotel in the absence of all senior management. You will ensure that your team has the right support and knows how to deliver Ovolo's promise of providing effervescent and effortless experiences to our guests. You will ensure a safe environment for all our guests and employees. This is a Full-Time gig and will require flexibility in availability to be able to work mornings, nights & weekends.
Your Responsibilities Will Include, But Not Be Limited To:
- Make guests feel right at home with the ability to socialise, network and engage with them.
- Take the lead on everything Front Office, supporting not just the front office team but reservations, housekeeping, maintenance and food and beverage.
- Drive upsell revenue through effective team training.
- Provide training, support and mentorship to future leaders.
- Ensure an overall smooth running of hotel operations whilst on shift.
- Assist senior management with preparing documents/hotel logs.
About You:
At Ovolo, we are all about YOU. We provide a fun and exciting environment, and all we ask is that you give us your dedication to our brand and, most importantly, your team! To be successful in this role, you will have previous hotel duty manager experience, or be currently an aspiring front office supervisor looking to take the next step. You will be a people person who's not afraid to get their hands dirty. You will have a bright and bubbly attitude that will allow the guests to leave with a memorable experience.
What You'll Get:
- Chance to shine in a brilliant team environment in Australia, Hong Kong and now Indonesia.
- Receive Hotel benefits in rooms and our fabulous F&B outlets.
- Be involved in our Wellbeing Programmes.
- Develop relationships and make a difference to other people’s lives through our Community Programme.
- Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent.
Join us, we are cool. Get to be yourself. Not like 'ordinary' hotels. We are something different.
Assistant Front Office Manager – Brisbane employer: Ovolo Hotels Group
At Ovolo Hotels, we pride ourselves on being an innovative and edgy employer that fosters a vibrant work culture where fun meets professionalism. As a Maintenance Handy Person, you'll enjoy a supportive environment with ample opportunities for career growth, all while being part of a dynamic team that values creativity and collaboration. With fantastic hotel benefits and the chance to make a real impact through our Community Programme, working with us means being part of something truly special in the hospitality industry.
