Outcomex is seeking a hands-on Technical Services Operational Lead to join our Managed Services Operations team in Sydney. This role focuses on day-to-day operational control of the Service Desk, prioritising tickets, coordinating resources and addressing service risks with a continuous improvement mindset.
You will work alongside the Managed Services Leadership team to ensure effective service delivery, support engineering teams and strengthen processes underpinning our Managed Services.
#J-18808-Ljbffr
Managed Services Ops Lead: Networking & ITIL Mastery in Ryde employer: Outcomex
Outcomex is an exceptional employer that fosters a high-performing, collaborative culture where innovation thrives and achievements are celebrated. As an ICT Project Manager, you'll have the opportunity to lead transformative projects that shape Australia's ICT landscape while enjoying a flexible work environment that balances in-office and remote work. With a strong focus on employee growth and development, Outcomex empowers you to excel in your career while making a meaningful impact in the technology sector.
