At a Glance
- Tasks: Lead day-to-day Service Desk operations and enhance service delivery.
- Company: Outcomex Pty Ltd, a dynamic tech company in Sydney.
- Benefits: Competitive salary, career growth, and a collaborative work environment.
- Other info: Join a team focused on innovation and quality service.
- Why this job: Combine networking skills with leadership to make a real impact.
- Qualifications: Experience in networking and operational leadership required.
The predicted salary is between 49500 - 60500 $ per year.
Outcomex Pty Ltd in Sydney seeks a Technical Services Operational Lead to oversee day-to-day Service Desk operations, ensure incidents are prioritized, and coordinate resources across Managed Services.
You will lead technical oversight, monitor performance, and drive improvements in delivery and quality of service across complex customer environments.
This hands-on role combines networking expertise with operational leadership to enhance monitoring, ITSM processes and service delivery.
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Managed Services Ops Lead: Networking & Delivery in Sydney employer: Outcomex Pty Ltd
Outcomex Pty Ltd offers a dynamic work environment that emphasizes operational excellence and customer experience. Employees have the opportunity to engage in hands-on technical roles while contributing to continuous improvement in service delivery. The company fosters professional growth through leadership opportunities and a commitment to innovation in complex technology environments.
