Remote Shift Lead - Customer Care & Dispatch (14‐Mo FTC) in Newcastle

Remote Shift Lead - Customer Care & Dispatch (14‐Mo FTC) in Newcastle

Newcastle Part-Time 31500 - 38500 $ / year (est.) Remote
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At a Glance

  • Tasks: Lead a Customer Service team and manage bookings for wheelchair accessible taxis.
  • Company: Join Spinal Cord Injuries Australia, partnering with Transport for NSW.
  • Benefits: Work from home, flexible hours, and gain valuable leadership experience.
  • Other info: Part-time role with a rotating overnight on-call roster.
  • Why this job: Make a difference in the community while developing your skills in customer care.
  • Qualifications: Strong communication skills and experience in customer service.

The predicted salary is between 31500 - 38500 $ per year.

Spinal Cord Injuries Australia (SCIA) is partnering with Transport for NSW to deliver the Centralised Booking Service for Wheelchair Accessible Taxis across Sydney. This part-time fixed-term contract for 14 months offers a crucial 24/7 service and a shift lead role as the senior point of contact during your shift.

The role operates from home with a rotating overnight on-call roster, leading and supporting a Customer Service team, handling bookings, and ensuring escalations are managed.

Remote Shift Lead - Customer Care & Dispatch (14‐Mo FTC) in Newcastle employer: Ourmob.com.au Chemistry Pty

The City of Coffs Harbour is an exceptional employer, offering a unique opportunity to lead transformative projects that will shape the future of the region. With a focus on collaboration, innovation, and community impact, employees enjoy a supportive work culture, flexible arrangements, and competitive salaries, all while working in a stunning coastal location. Join us to make a meaningful difference in the community and advance your career in a dynamic and inclusive environment.

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Contact Details:

Ourmob.com.au Chemistry Pty Recruitment Team

We think you need these skills to ace Remote Shift Lead - Customer Care & Dispatch (14‐Mo FTC) in Newcastle

Problem-Solving Skills
Communication Skills
Time Management
Attention to Detail
Adaptability
Teamwork
Flexibility