Unitywater is seeking a Head of Customer Service to lead the customer service function on a 12-month maximum-term contract. The role focuses on resolving complex issues and ensuring high-quality service across contact centre operations and related teams.
You will build a high-performing team, collaborate with internal stakeholders including Field Services and Engineering Solutions, and drive continuous improvement while balancing customer needs with commercial priorities.
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Senior Customer Service Leader – Escalations & Ops (12-Month) in Hervey Bay employer: Ourmob.com.au Chemistry Pty
The City of Coffs Harbour is an exceptional employer, offering a unique opportunity to lead transformative projects that will shape the future of the region. With a focus on collaboration, innovation, and community impact, employees enjoy a supportive work culture, flexible arrangements, and competitive salaries, all while working in a stunning coastal location. Join us to make a meaningful difference in the community and advance your career in a dynamic and inclusive environment.
Contact Details:
Ourmob.com.au Chemistry Pty Recruitment Team
