At a Glance
- Tasks: Manage overnight operations, assist guests, and complete daily financial reconciliations.
- Company: Beachcomber Hotel & Resort, part of Oscars Group, known for quality hospitality.
- Benefits: Staff discounts, training opportunities, career progression, and employee assistance programs.
- Other info: Flexible overnight shifts with opportunities for growth in a dynamic hospitality group.
- Why this job: Join a vibrant team and enhance guest experiences in a beautiful coastal setting.
- Qualifications: Experience in hotel reception or night audit, strong numerical skills, and customer service abilities.
The predicted salary is between 19.8 - 24.2 $ per hour.
About the Venue: Located on the beautiful NSW South Coast, Beachcomber Hotel & Resort offers guests a welcoming coastal getaway, combining comfortable accommodation, quality hospitality and a relaxed seaside atmosphere. As part of Oscars Group, Beachcomber is a destination for both holidaymakers and local guests, with a focus on friendly service, attention to detail and memorable guest experiences.
About the Role: We are seeking a reliable and detail-oriented Night Auditor to join the team at Beachcomber Hotel & Resort on a part time basis. This role is ideal for someone who enjoys working independently, takes pride in accuracy and understands the importance of providing a welcoming experience for guests arriving or requiring assistance overnight. You will be responsible for overnight front office operations, completing end-of-day procedures, reconciling daily transactions and ensuring the hotel is ready for the following day. You’ll also be a key point of contact for guests during overnight hours, helping maintain a safe, secure and comfortable environment.
Key Responsibilities:
- Manage overnight front office operations and assist guests with enquiries and requests
- Complete daily night audit procedures and end-of-day reporting
- Reconcile daily transactions, payments and financial records
- Review reservations, arrivals, departures and room allocations
- Prepare reports and communicate relevant information to the incoming team
- Monitor hotel security and follow overnight safety procedures
- Maintain accurate records and ensure front office administration is completed
- Deliver friendly, professional guest service throughout the night
- Identify and resolve guest issues where possible, escalating when required
- Maintain a clean, organised and professional front office environment
About You:
- Previous experience in hotel reception, night audit or a similar front office role
- Strong numerical skills and attention to detail
- Confident using hotel property management systems and completing daily reconciliations
- Comfortable working independently and making sound decisions
- Strong communication and customer service skills
- Reliable, organised and proactive
- Ability to manage competing priorities while maintaining accuracy
- Flexible availability to work overnight shifts as required
- Full Australian working rights
Benefits:
- Opportunity to join an established coastal hotel and resort
- Staff discounts across 45+ Oscars Group venues
- Internal and external training and development opportunities
- Mentoring from experienced hospitality professionals
- Career progression opportunities across Oscars Group
- Employee Assistance Program
- Reward and recognition initiatives
About Us: Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded by the Gravanis family in 1986 with the acquisition of a single pub in Sydney’s Inner West. Today, Oscars Group is one of the largest privately owned hospitality groups in Australia, featuring an ever-expanding portfolio of 45+ assets across NSW, Queensland, South Australia and Victoria. The group operates across accommodation, pubs and gaming, retail liquor, conference and event centres, premium restaurants, chartered vessels, and commercial and residential developments. We are committed to creating environments where our people can grow, develop and deliver exceptional guest experiences.
Night Auditor employer: Oscars Group
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