At a Glance
- Tasks: Lead daily operations of a unique revolving restaurant with stunning Gold Coast views.
- Company: Join Oscars Group, a dynamic and passionate hospitality leader in Australia.
- Benefits: Enjoy discounts at 50+ venues, training opportunities, and genuine career progression.
- Other info: Flexible roster with opportunities for mentorship and professional growth.
- Why this job: Be a hands-on leader in a vibrant environment and make a real impact on guest experiences.
- Qualifications: 2+ years in restaurant operations, strong leadership skills, and a passion for hospitality.
The predicted salary is between 54450 - 66550 $ per year.
About the Venue
Located within Crowne Plaza Surfers Paradise, Horizon Sky Dining is the hotel’s signature revolving buffet restaurant, offering guests a unique dining experience with panoramic views across the Gold Coast.
About the Role
We are seeking a hands-on Assistant Venue Manager to take primary responsibility for the day-to-day operation of Horizon Sky Dining. While reporting to the Food & Beverage Manager, you will be the key operational leader within the venue, taking ownership of daily service, team performance, guest experience, training and development, labour management and overall restaurant performance. This is a highly visible, hands-on leadership role for an experienced restaurant professional who is confident leading from the floor and taking ownership of a busy operation. You’ll oversee opening and closing procedures, rostering, stock and beverage controls, guest recovery and maintaining consistently high operational standards. You’ll also play an important role in developing and supporting the team, creating a positive culture and ensuring service standards are consistently delivered.
Key Responsibilities
- Take primary responsibility for the day-to-day operation of Horizon Sky Dining
- Lead from the floor and maintain exceptional service and presentation standards
- Manage daily opening and closing procedures
- Lead, coach and develop the restaurant team
- Assist with rostering, labour management and daily operational planning
- Maintain strong stock, beverage and cost control
- Manage guest feedback and service recovery professionally
- Monitor restaurant presentation, cleanliness and operational standards
- Deliver team briefings and ensure staff are confident in their roles
- Work closely with the Food & Beverage Manager and wider hotel leadership team
- Drive a positive team culture and consistently high guest experience
About You
- Minimum 2 years’ experience with primary responsibility for the day-to-day operations of a Food & Beverage outlet
- Experience within a 4 to 5-star hotel environment is essential
- Proven experience leading a busy restaurant operation
- Confident taking ownership of day-to-day venue performance
- Strong leadership, communication and team development skills
- Excellent understanding of service standards, labour management and operational controls
- Highly organised with strong attention to detail
- Confident managing guest feedback and service recovery
- A hands-on leadership style with a genuine passion for hospitality
- Ability to work across a flexible roster, including evenings, weekends and public holidays
- Full Australian working rights
Lead the day-to-day operation of a signature revolving Gold Coast restaurant. Join the team at Crowne Plaza Surfers Paradise.
Discounts across 50+ Oscars Group venues. Internal and external training and development opportunities. Employee Assistance Program. Mentoring from experienced hospitality professionals. Genuine career progression across the Oscars Group. Reward and recognition initiatives.
About Us
Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded by the Gravanis family in 1986 with the acquisition of a single pub in Sydney’s Inner West. Today, Oscars Group is one of the largest privately owned hospitality groups in Australia, featuring an ever-expanding portfolio of 45+ assets across NSW, Queensland, South Australia and Victoria. The Group operates across accommodation, pubs and gaming, retail liquor, conference and event centres, premium restaurants, chartered vessels, and commercial and residential developments. We are committed to creating environments where our people can grow, develop and deliver exceptional guest experiences.
Assistant Venue Manager employer: Oscars Group
Oscars Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the dynamic setting of Crowne Plaza Surfers Paradise. As an Assistant Venue Manager at Horizon Sky Dining, you will benefit from extensive training opportunities, mentoring from seasoned hospitality professionals, and a commitment to fostering a positive team environment, all while enjoying the stunning views of the Gold Coast.
