An exciting opportunity to build a service operation from the ground up!
Join an organisation representing exciting new and soon-to-be-launched EV / Hybrid vehicle brands experiencing strong global growth and expanding its presence in Australia.
We are seeking an experienced Fixed Operations Manager to establish and lead the Service/ Parts & PD Departments for a multi-site, multi-franchise dealership. This is a unique opportunity which will require the successful candidate to set up a new workshop, build a small team, and drive service performance from launch through to continued growth.
About the Role
Your responsibilities will include:
- Relocating existing workshop to set up the new workshop which will incorporate Pre-Delivery
- Recruiting, leading, and developing a team of service technicians.
- Managing daily workshop operations, repair orders, and customer service.
- Monitoring KPIs, productivity, and manufacturer targets.
- Managing warranty claims and ensuring manufacturer compliance.
- Maintaining high service standards and customer satisfaction.
- Ensuring workplace health and safety compliance.
- Developing effective processes to support operational efficiency and growth.
About You
You will bring:
- Proven experience as a Service & Parts Manager or in a similar automotive leadership role.
- A strong track record in managing KPIs and manufacturer targets.
- Excellent leadership, communication, and customer service skills.
- Strong organisational and time management abilities.
- A proactive, solutions-focused approach to workshop operations.
- Knowledge of workplace health and safety requirements.
Experience with EVs / hybrids and establishing a new workshop will be highly regarded.
Candidates must be willing to undertake relevant background checks.
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Stock Controller - Automotive employer: Oryx People Automotive
Join a dynamic and passionate team at our newly redeveloped flagship motorcycle dealership, where you will have the autonomy to shape operations and drive growth in a vibrant environment. We offer an attractive six-figure salary, performance-based bonuses, and significant opportunities for career advancement, all while working alongside fellow motorcycle enthusiasts who share your passion. With a strong focus on leadership development and a culture of accountability, this is an excellent opportunity for those looking to make a meaningful impact in the automotive industry.
