An Australian software company is seeking a Customer Support Advocate to provide exceptional support and insights to its customers. The role involves managing customer queries, troubleshooting technical issues, and creating help documentation. Ideal candidates will have over 3 years of experience in a customer support role, preferably in technical SaaS or marketing automation. This fully remote position requires effective communication skills, a strong analytical mindset, and a passion for problem-solving. Join a passionate team driving customer success in Sydney.
Remote SaaS Support Advocate in Melbourne employer: Ortto
Ortto is an exceptional employer that fosters a dynamic and inclusive work culture, offering flexible remote work options alongside a vibrant Sydney head office. Employees benefit from a generous home office setup allowance and ongoing support for their workspace, while also having access to continuous learning opportunities and collaboration with passionate teams. This role not only allows you to engage deeply with cutting-edge marketing technology but also empowers you to make a meaningful impact on customer experiences and product development.
