At a Glance
- Tasks: Manage client enquiries, bookings, and support a vibrant team in a dynamic office.
- Company: Join ORS Group, a diverse and supportive employer in Port Macquarie.
- Benefits: Full-time role with career progression, resources, and a positive work culture.
- Other info: Embrace a multicultural workplace that values diversity and inclusion.
- Why this job: Make a difference in people's lives while developing your skills in a collaborative environment.
- Qualifications: Customer service focus and strong communication skills are key.
The predicted salary is between 47250 - 57750 $ per year.
About the role
We are seeking an enthusiastic and motivated Administration officerto join our beautiful Port Macquarie office with 20+ employees on site.
Working with a national administration team to support business functions.
This is a full time position working Monday – Friday.
Your Duties
- Managing Incoming telephone enquiries
- Managing bookings and rescheduling for NDIS services
- Front of house duties for the office, greeting clients & customers
- Allocating new referrals to appropriate clinicians based on experience, location and skill set
- Ownership of site presentation, cleanliness and events preparation
- Completing site audits as required
- Creating and updating electronic records for existing clients
- Assisting with reporting as required
- Other additional administration duties as required
Role requirements
- Administration and/or reception experience (desired, but not essential)
- Previous Health knowledge (desired, but not essential)
- Focus on providing exceptional customer service
- Exceptional communication skills with internal & external stakeholders
- Exceptional attention to detail, organisational and time management skills
- Ability to work effectively as part of a team
- Willing to undergo a National Police Check
- Hold a or be willing to obtain Working with Children or Vulnerable Person check
We also provide
- Equipment and resources including a laptop, mobile phone, complete workstation setup and access to an extensive range of online assessments, subscriptions, templates and tools.
- Multi-disciplinary team approach working with Behaviour Support Practitioners, Psychologists, Occupational Therapists, Speech Pathologists & Dietitians
- Intensive induction program, run by our supportive Strategy and Performance team, to ensure that you are the best that you can be.
- Opportunities for career progression and advancement due to our priority to promote from within first.
- Strong and positive reputationwithin our industry, so you can work for a provider that you can be proud of.
The ORS Group is a multicultural, diverse, supportive and flexible employer, specifically encouraging applications from Aboriginal and Torres Strait Islander Australians, people from culturally diverse backgrounds, working parents, LGBQT+ and people with disabilities for positions within our company.
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Client Services Officer in Sydney employer: ORS
At ORS Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture in our beautiful New Lambton office. With a strong focus on employee growth and a commitment to promoting from within, we provide extensive resources and support for your career development, all while fostering a diverse and inclusive environment that values every individual. Join us to be part of a dedicated team that is making a meaningful impact in the community.
