Senior Concession Manager – Melbourne

Senior Concession Manager – Melbourne

Melbourne Full-Time 63000 - 77000 $ / year (est.) On-site
O

At a Glance

  • Tasks: Lead and inspire teams while driving sales and enhancing customer experiences.
  • Company: Join Oroton, an iconic Australian brand known for luxury and craftsmanship.
  • Benefits: Enjoy exclusive discounts, gym access, and a supportive team culture.
  • Other info: Permanent full-time role with structured training and career growth opportunities.
  • Why this job: Be part of a legacy brand and elevate the retail experience.
  • Qualifications: Experience in retail leadership and a passion for luxury products.

The predicted salary is between 63000 - 77000 $ per year.

Established in 1938, Oroton is one of Australia’s iconic brands, synonymous with craftsmanship, accessible luxury, and a distinctly modern sense of style. Celebrated for our heritage and ability to stay at the forefront of international trends, we create beautiful, functional pieces designed for real life.

The Opportunity

We are seeking an experienced and inspiring Senior Concession Manager to join our Myer Melbourne team. This is a senior leadership opportunity overseeing two Oroton concession pads across Myer Melbourne — Accessories and Apparel. With an established Concession Manager leading the Accessories business, the Senior Concession Manager will provide senior leadership, direction and support across both pads, and will help create alignment across both teams, drive commercial performance and ensure a consistent, elevated Oroton experience across the Myer Melbourne business. This role is ideal for a highly experienced retail leader who is confident managing multiple teams, developing leaders and balancing strategic oversight with hands-on leadership on the floor.

Permanent full-time | Tuesday–Saturday roster

What You’ll Do

  • Lead, coach and inspire your team to become true Oroton brand ambassadors
  • Drive performance, achieving sales targets and KPIs within a concession environment
  • Oversee daily operations, including recruitment, rostering, customer experience and compliance
  • Execute elevated, on-brand visual merchandising and promotional initiatives
  • Partner with regional, state and national leaders to implement store-specific strategies

What You Bring

  • Experience in a concession environment (David Jones or Myer desirable)
  • Understanding of concession stock processes and operational requirements (desirable)
  • Proven experience leading a retail team in a premium or high-volume environment
  • Strong track record of achieving sales targets and KPIs
  • Advanced clienteling skills and a passion for customer experience
  • A natural eye for styling, fit, and luxury product
  • Confidence in recruitment, coaching, and performance management
  • A positive, energetic leadership style that inspires and motivates your team

Why Oroton

  • Exclusive product discounts & access to ‘Oroton’s Wardrobe Program’
  • Structured training plan to master the Oroton 5 P’s framework
  • WHEREFIT perks – access to gyms, ICONIC Sport, Adore Beauty & HelloFresh
  • 12 weeks paid parental leave for eligible employees
  • Fun, supportive, collaborative team culture

APPLY NOW to be part of an iconic Australian brand. Bring your passion, elevate the experience, and grow with Oroton. Applicants must have full Australian working rights.

Senior Concession Manager – Melbourne employer: Oroton

Oroton is an exceptional employer, offering a vibrant and supportive work culture that values collaboration and personal growth. As a Customer Experience Specialist at our new Sunshine Plaza Boutique, you'll enjoy competitive remuneration, exclusive product discounts, and access to wellness perks, all while being part of a team that prioritises delivering memorable customer experiences. With structured training and opportunities for career advancement, Oroton is committed to nurturing your professional journey in a dynamic retail environment.

O

Contact Details:

Oroton Recruitment Team

We think you need these skills to ace Senior Concession Manager – Melbourne

Leadership Skills
Team Management
Sales Target Achievement
KPI Management
Customer Experience Enhancement
Visual Merchandising
Recruitment Skills