Seasonal Customer Experience Specialist – Melbourne

Seasonal Customer Experience Specialist – Melbourne

Melbourne Seasonal 19.8 - 24.2 $ / hour (est.) On-site
O

At a Glance

  • Tasks: Create memorable customer experiences and showcase our stylish collections.
  • Company: Join Oroton, a modern lifestyle brand with a rich heritage.
  • Benefits: Enjoy generous discounts, well-being initiatives, and career growth opportunities.
  • Other info: Flexible hours with potential for ongoing roles after the season.
  • Why this job: Be part of a passionate team during the festive season and make a real impact.
  • Qualifications: Retail experience and a love for fashion are essential.

The predicted salary is between 19.8 - 24.2 $ per hour.

Job Description

About the brand

Established in 1938, Oroton has evolved over the decades to be a modern lifestyle brand, synonymous with craftsmanship, accessible luxury and a unique Australian sense of beauty.

We are inspired by our purpose of creating accessible modern luxury for real life and sharing it with the world.

About the role

Be part of the Oroton legacy as a Seasonal Retail Team Member this festive season – bringing passion, energy, and style to create memorable experiences during one of our most rewarding times of year.

As a brand ambassador, you’ll develop a strong understanding of our collections to confidently guide customers through our iconic leather goods, accessories and ready-to-wear.

From styling support to genuine connection, you’ll ensure every customer feels welcomed, valued, and supported – bringing warmth and exceptional service to each interaction.

  • We are seeking
  • Seasonal Customer Experience Specialists for the following store locations:
  • Melbourne CBD
  • Armadale
  • Brighton
  • Moorabbin
  • Fountain Gate
  • Chadstone
  • Uni Hill
  • Forest Hill
  • Doncaster
  • Essendon
  • Highpoint

What you’ll bring to Oroton!

  • A genuine passion for fashion, styling and delivering exceptional customer experiences
  • Previous retail experience within apparel, accessories or premium retail (essential)
  • Confidence achieving sales targets and working towards KPIs
  • A proactive attitude and willingness to learn
  • Impeccable personal presentation that reflects the Oroton brand
  • Flexibility to thrive in a fast-paced retail environment during our busiest trading period
  • Seasonal Details
  • Commencement date from November 2026 – February 2027
  • Begin as a seasonal team member, with the opportunity to continue as an ongoing casual – and even step into permanent roles, depending on performance
  • Please note: Due to the nature of the festive trading period, successful candidates must be available throughout our blackout trading period, including weekends, late-night trading and public holidays

The benefits of working for Oroton

• Generous Oroton product discounts!

  • Enjoy discounts with WHEREFIT to gyms, ICONIC Sport, Adore Beauty & Hello Fresh. Access to our Employee Assistance Program and well-being initiatives
  • A structured induction plan to learn the ins and outs of Oroton’s 5C’s
  • Networking opportunities in high-end retail. Boost your career with a potential to stay on as an ongoing casual!
  • A supportive team culture where you’ll learn, grow and celebrate success together

Inspired to be part of the World of Oroton? – we’d love to connect with you!

You must have full Australian working rights to be considered for this role.

#J-18808-Ljbffr

Seasonal Customer Experience Specialist – Melbourne employer: Oroton

Oroton is an exceptional employer, offering a vibrant and supportive work culture that values collaboration and personal growth. As a Customer Experience Specialist at our new Sunshine Plaza Boutique, you'll enjoy competitive remuneration, exclusive product discounts, and access to wellness perks, all while being part of a team that prioritises delivering memorable customer experiences. With structured training and opportunities for career advancement, Oroton is committed to nurturing your professional journey in a dynamic retail environment.

O

Contact Details:

Oroton Recruitment Team

We think you need these skills to ace Seasonal Customer Experience Specialist – Melbourne

Customer Service Skills
Retail Experience
Sales Target Achievement
KPI Awareness
Fashion Knowledge
Styling Skills
Communication Skills