Concession Manager

Concession Manager

Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead and inspire your team while driving sales and delivering a premium client experience.
  • Company: Oroton, an iconic Australian brand known for craftsmanship and modern style.
  • Benefits: Exclusive discounts, structured training, gym access, and 12 weeks paid parental leave.
  • Other info: Join a fun, supportive team culture with excellent career growth opportunities.
  • Why this job: Step into a role with autonomy and make a real impact in a dynamic retail environment.
  • Qualifications: Experience in retail management, strong sales track record, and a passion for customer experience.

The predicted salary is between 63000 - 77000 $ per year.

Established in 1938, Oroton is one of Australia’s iconic brands, synonymous with craftsmanship, accessible luxury, and a distinctly modern sense of style. Celebrated for our heritage and ability to stay at the forefront of international trends, we create beautiful, functional pieces designed for real life.

The Opportunity

We’re seeking an engaging and inspiring Concession Manager to join our Myer Highpoint location. Reporting to the Dual-Site Manager, you will take ownership of the concession, leading the business with confidence, commercial focus, and operational excellence. This is a unique opportunity to step into a role with autonomy, where you’ll drive performance, lead your team, and deliver a polished, premium client experience. Permanent full-time | Sunday–Thursday roster.

What You’ll Do

  • Lead, coach and inspire your team to become true Oroton brand ambassadors.
  • Drive performance, achieving sales targets and KPIs within a concession environment.
  • Oversee daily operations, including recruitment, rostering, customer experience and compliance.
  • Execute elevated, on-brand visual merchandising and promotional initiatives.
  • Partner with regional, state and national leaders to implement store-specific strategies.

What You Bring

  • Experience in a concession environment (David Jones or Myer desirable).
  • Understanding of concession stock processes and operational requirements (desirable).
  • Proven experience leading a retail team in a premium or high-volume environment.
  • Strong track record of achieving sales targets and KPIs.
  • Advanced clienteling skills and a passion for customer experience.
  • A natural eye for styling, fit, and luxury product.
  • Confidence in recruitment, coaching, and performance management.
  • A positive, energetic leadership style that inspires and motivates your team.

Why Oroton

  • Exclusive product discounts & access to ‘Oroton’s Wardrobe Program’.
  • Structured training plan to master the Oroton 5 P’s framework.
  • WHEREFIT perks – access to gyms, ICONIC Sport, Adore Beauty & HelloFresh.
  • 12 weeks paid parental leave for eligible employees.
  • Fun, supportive, collaborative team culture.

Applicants must have full Australian working rights.

Concession Manager employer: Oroton

Oroton is an exceptional employer, offering a vibrant and supportive work culture that values collaboration and personal growth. As a Customer Experience Specialist at our new Sunshine Plaza Boutique, you'll enjoy competitive remuneration, exclusive product discounts, and access to wellness perks, all while being part of a team that prioritises delivering memorable customer experiences. With structured training and opportunities for career advancement, Oroton is committed to nurturing your professional journey in a dynamic retail environment.

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Contact Details:

Oroton Recruitment Team

We think you need these skills to ace Concession Manager

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Customer Service
Attention to Detail
Leadership Skills