At a Glance
- Tasks: Deliver personalised service and build strong client relationships in a premium boutique.
- Company: Oroton, an iconic Australian brand known for craftsmanship and modern style.
- Benefits: Competitive pay, exclusive discounts, structured training, and wellness perks.
- Other info: Exciting opportunity in a new boutique with a supportive team culture.
- Why this job: Join a fun team and create memorable customer experiences while showcasing your styling skills.
- Qualifications: Retail experience with a focus on customer service and proven sales results.
The predicted salary is between 54000 - 66000 $ per year.
Established in 1938, Oroton is one of Australia’s iconic brands, synonymous with craftsmanship, accessible luxury, and a distinctly modern sense of style.
Celebrated for our heritage and ability to stay at the forefront of international trends, we create beautiful, functional pieces designed for real life.
The Opportunity
We are seeking a Customer Experience Specialist to join our brand new Boutique in Bowral opening in September!
In this role, you’ll deliver elevated, personalised service while building meaningful client relationships and supporting sales performance.
Working within a premium boutique environment, you’ll bring strong styling capability, attention to detail, and a passion for creating a seamless and engaging in-store experience.
- What You’ll Do
- Deliver personalised, elevated customer experiences through styling and service
- Build strong client relationships to drive repeat business and loyalty
- Support sales performance through upselling and cross-selling opportunities
- Maintain high standards of presentation and visual merchandising
- Assist with stock flow and day-to-day concession operations
What You Bring
- Retail experience with a strong customer focus and proven sales results
- Confident clienteling skills and a passion for styling
- Ability to work effectively in a premium concession environment
- Strong attention to detail and presentation standards
- A positive, polished approach and collaborative team mindset
- A positive attitude and a willingness to learn.
- Why Oroton
- Competitive remuneration with team incentives
- Exclusive product discounts & access to ‘Oroton’s Wardrobe Program’
- Structured training plan to master the Oroton 5 P’s framework
- WHEREFIT perks – access to gyms, ICONIC Sport, Adore Beauty & Hello Fresh
- 12 weeks paid parental leave for eligible employees
- Fun, supportive, collaborative team culture
Applicants must have full Australian working rights.
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Customer Experience Specialist – Bowral employer: Oroton
Oroton is an exceptional employer, offering a vibrant and supportive work culture that values collaboration and personal growth. As a Customer Experience Specialist at our new Sunshine Plaza Boutique, you'll enjoy competitive remuneration, exclusive product discounts, and access to wellness perks, all while being part of a team that prioritises delivering memorable customer experiences. With structured training and opportunities for career advancement, Oroton is committed to nurturing your professional journey in a dynamic retail environment.
