About Oroton
Established in 1938, Oroton is one of Australia’s iconic brands, synonymous with craftsmanship, accessible luxury, and a distinctly modern sense of style. Celebrated for our heritage and ability to stay at the forefront of international trends, we create beautiful, functional pieces designed for real life.
The Opportunity
We are seeking a Customer Experience Specialist to join our brand new Boutique in Bowral opening in September!
In this role, you’ll deliver elevated, personalised service while building meaningful client relationships and supporting sales performance. Working within a premium boutique environment, you’ll bring strong styling capability, attention to detail, and a passion for creating a seamless and engaging in-store experience.
What You’ll Do
- Deliver personalised, elevated customer experiences through styling and service
- Build strong client relationships to drive repeat business and loyalty
- Support sales performance through upselling and cross-selling opportunities
- Maintain high standards of presentation and visual merchandising
- Assist with stock flow and day-to-day concession operations
What You Bring
- Retail experience with a strong customer focus and proven sales results
- Confident clienteling skills and a passion for styling
- Ability to work effectively in a premium concession environment
- Strong attention to detail and presentation standards
- A positive, polished approach and collaborative team mindset
- A positive attitude and a willingness to learn.
Why Oroton
- Competitive remuneration with team incentives
- Exclusive product discounts & access to ‘Oroton’s Wardrobe Program’
- Structured training plan to master the Oroton 5 P’s framework
- WHEREFIT perks – access to gyms, ICONIC Sport, Adore Beauty & HelloFresh
- 12 weeks paid parental leave for eligible employees
- Fun, supportive, collaborative team culture
Applicants must have full Australian working rights.
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Customer Experience Specialist - Bowral employer: Oroton Group
Oroton is an exceptional employer that offers a vibrant and supportive work culture, perfect for those looking to thrive in a premium boutique environment. With attractive remuneration packages, exclusive product discounts, and structured training plans, employees are empowered to grow their careers while enjoying a collaborative team atmosphere. Located in Indooroopilly, this role provides unique opportunities for personal development and the chance to inspire others as a leader in luxury retail.
