Relationship Manager – NSW in Sydney

Who are we?

ORDE is a rapidly growing non-bank residential and commercial mortgage lending business committed to elevating Australian specialist lending standards. We provide comprehensive product solutions and deliver leading service levels, leveraging digital capabilities and deep industry experience. We are passionate about being disruptive and pushing hard to improve the experience and results for mortgage brokers. Our purpose “Built for Brokers” defines our entire strategy: delivering better experiences, more value and opportunity, anticipating more needs and communicating more solutions, for brokers and their customers.

What are we looking for?

As a result of internal advancements and growth, ORDE is appointing a Relationship Manager to our Distribution team. The Relationship Manager provides assistance to BDMs or key broker partners in positioning of ORDE products favourably and is responsible for delivery of the ORDE Broker Experience (OBE). This is an exceptional opportunity to secure a high-performance distribution role, offering strong professional and personal growth and reward. The role is an established pathway to advancement into a Business Development Manager position at ORDE.

Your opportunity is to:

• Support ORDE’s BDMs servicing their origination activities in New South Wales
• Contribute to an engagement strategy centred on exceptional service and benefit to brokers
• Utilise and build your strong credit acumen to:
• ensure delivery of high-quality applications, then support deals through to Credit approval
• evaluate relatively complex scenarios and proposals and shape strong solutions
• collaborate with an experienced, ‘can do’ Credit team, to align and streamline applications
• Share responsibility for pipeline management and running broker relationships
• Build broker relationships, primarily working in office, also including broker visits, working inside broker offices and attending industry events
• Assist shaping optimal service outcomes, identifying system, process and product improvements
• Build your industry footprint by co-hosting national webinars for newly accredited brokers in support of broker education
• Work with high quality information in ORDE’s CRM sales pipeline
• Shape yourself as a highly experienced and skilled distribution professional, trained in specialist credit across a broad product range.

Why would you choose us?

• We are a fast-growing successful company.
• We think it’s pretty exciting to be part of a team which is building something which will make a difference.
• We are focused, disruptive, think outside of the box and will encourage you to try new things.
• We really care about our people and want them to have the best experience of their career.
• We guarantee fun, challenge, learning and growth!
• We embrace being challenged through diversity of thoughts.
• We have a highly collaborative culture and provide an inclusive, enjoyable office experience for all staff.
• We remunerate well and reward high performance.
• We have offices in Melbourne and Sydney and think being in the office all together is important, and we think working from home is too: 3 days in the office (Mon-Tues-Thurs), 2 days home.

Why would we choose you?

• You have sound credit (minimum 2 years) and product knowledge, experience and aptitude.
• You are committed to working closely with all teams and team members.
• You are energetic, great in building relationship and trust with internal and external stakeholders.
• You have amazing communication skills.
• You are resilient, comfortable with prioritising many important priorities.
• You are hands on and get things done to build strong results.
• You are committed to delivering the best relationship outcomes.
• You are able to work in a fast-paced environment and maintain a high level of attention to detail.
• You love learning, developing and adapting to deliver a comprehensive service.

Join Us:

We are dedicated to investing in our team, offering competitive remuneration benefits, and fostering a high-quality employment culture that values your ability to deliver and contribute. Our team members are driven by the pursuit of a challenging and successful career in an outstanding business with a passionate, high-performance team culture. If this resonates with you, please submit your application. Privacy and confidentiality can be assured.