ORDE Financial Pty is seeking an experienced Senior Manager to support the Head of Customer Assist in leading the Customer Assist division, including early arrears, hardship, and complaints. The role provides senior leadership, governance and performance oversight across the end-to-end customer assistance journey in a fast-growing lender.
The successful candidate will partner with Compliance, Credit, Legal, and Operations to deliver strong customer outcomes, drive continuous improvement, and
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Senior Manager, Mortgage Collections & Hardship - Hybrid in Melbourne employer: ORDE Financial Pty
Orde Financial is an exceptional employer that prioritises employee growth and a collaborative work culture, making it an exciting place for a Business Analyst in Melbourne. With a focus on innovation and disruption in the mortgage lending sector, we offer competitive remuneration, a supportive environment, and a commitment to work-life balance through a hybrid model. Join us to be part of a passionate team dedicated to delivering outstanding results while enjoying a fulfilling career journey.
