General Manager, Participant Experience & Improvement

General Manager, Participant Experience & Improvement

Full-Time On-site
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NDIA in Australia invites a senior executive to establish and lead a newly evolved Division focused on participant experience, complaints, and service design, ensuring participant voice informs policy, service delivery and performance across the Agency.

As General Manager, Engagement and Improvement, you will integrate engagement, critical incidents and practice improvement, translate insights into practical improvements, and build trusted relationships with government, disability sector and

General Manager, Participant Experience & Improvement employer: Orchard Talent Group

CELA is an exceptional employer, dedicated to fostering a collaborative and values-driven culture that empowers its team to make a meaningful impact in the early childhood education sector. With a strong focus on professional development and leadership opportunities, employees can thrive in a supportive environment while contributing to the growth and quality of services across Australia. Located in the vibrant Sydney CBD, CELA offers a hybrid working model that promotes work-life balance and community engagement.

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Contact Details:

Orchard Talent Group Recruitment Team