At a Glance
- Tasks: Provide friendly service, assist with banking needs, and educate members on digital services.
- Company: Join Bank Orange, a community-focused, customer-owned bank with over 60 years of service.
- Benefits: Enjoy competitive salary, employee benefits, and ongoing training for career growth.
- Other info: Be part of a supportive team culture that values your contributions.
- Why this job: Make a real difference in people's lives while building a rewarding banking career.
- Qualifications: Experience in customer service or banking, strong communication skills, and a willingness to learn.
The predicted salary is between 60750 - 74250 $ per year.
Bank Orange is a proud customer-owned bank that has been supporting Orange and surrounding communities for over 60 years. We're known for our personal service, community focus, and commitment to helping our members thrive financially.
We're looking for a Member Banking Specialist who is passionate about helping people and eager to build a long-term career in banking. Whether you bring experience in banking or financial services, or you're coming from retail, hospitality, sales, administration, or another customer-focused role, we believe great banking starts with great people.
We're looking for individuals with strong character, a willingness to learn, confidence using technology, and a keen eye for detail. In return, we'll provide training, support, and opportunities to grow your career across the organisation.
What You’ll Do
- Be the welcoming face of Bank Orange, providing friendly and professional service to members in-branch, over the phone, and online.
- Assist with everyday banking needs, account openings, and product information.
- Build strong relationships by listening carefully, asking thoughtful questions, and identifying solutions that meet members' needs.
- Support and educate members to confidently use digital banking services, including our Mobile App and Internet Banking.
- Work closely with teams across the organisation, including lending, helping connect members with the right specialists when required.
- Process banking activities accurately and efficiently while maintaining high standards of compliance, privacy, and confidentiality.
- Contribute to a positive team culture focused on exceptional member service.
What You Bring
- Experience in banking, financial services, or a customer-facing role such as retail or sales.
- Strong communication and interpersonal skills, with a genuine desire to help others.
- A proactive mindset and a team-oriented attitude.
- Willingness to learn and grow – we’ll provide the training to help you succeed.
- Attention to detail and a commitment to compliance and member confidentiality.
- Confidence using technology and the ability to quickly learn new systems and processes.
Why Join Us?
- Be part of a collaborative and inclusive team that values your experience and potential.
- Enjoy a competitive salary, employee benefits, and access to our Employee Assistance Program.
- Take advantage of ongoing training and development to grow your career.
- Work in a stable, community-focused environment where your contributions make a real difference.
Member Banking Specialist employer: Orange Credit Union Limited
At Bank Orange, we pride ourselves on being a customer-owned bank that has been deeply rooted in the Orange community for over 60 years. As a Member Banking Specialist, you'll join a supportive and inclusive team dedicated to exceptional member service, with ample opportunities for professional growth through ongoing training and development. Enjoy a competitive salary and benefits while making a meaningful impact in the lives of our members and the community.
Contact Details:
Orange Credit Union Limited Recruitment Team
