At a Glance
- Tasks: Support the Store Manager in driving a positive culture and coaching team members.
- Company: Join Optus, a leading telecommunications company with a focus on customer experience.
- Benefits: Competitive pay, career growth opportunities, and a supportive team environment.
- Other info: Dynamic store environment with opportunities for personal and professional development.
- Why this job: Be a key player in creating exceptional customer experiences and uplifting team performance.
- Qualifications: Experience in retail management and strong leadership skills.
The predicted salary is between 49500 - 60500 $ per year.
Optus is seeking an Assistant Store Manager (2IC) for our Wollongong team.
You will support the Store Manager to drive a positive, high-performing culture, coach team members, and ensure exceptional customer experiences.
You will contribute to smooth daily operations, help uplift performance, and handle escalated customer inquiries with calm professionalism while fostering engagement and collaboration across the store.
2IC Store Manager — Lead, Coach & Elevate CX in Wollongong employer: Optus
Optus in Tuggerah is an exceptional employer that prioritises the growth and development of its employees, offering clear pathways for advancement within the retail and business sectors. With a strong focus on fostering a collaborative work culture, employees are encouraged to share knowledge and support one another in delivering outstanding customer experiences. The company also provides competitive benefits and stays attuned to market trends, ensuring that team members are well-equipped to succeed in their roles.
