Optus is seeking a Casual Tech Customer Care Consultant in Sydney to deliver compassionate customer service for life insurance policies and claims. The role emphasizes empathy, accuracy, and clear communication in interactions with customers.
Start in on-site roles with a transition to hybrid work (1 day WFH). Training is provided, and the team values a supportive, customer-centric culture with coaching‑focused leadership.
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Life Insurance Customer Care Specialist in Sydney employer: Optus
Optus in Tuggerah is an exceptional employer that prioritises the growth and development of its employees, offering clear pathways for advancement within the retail and business sectors. With a strong focus on fostering a collaborative work culture, employees are encouraged to share knowledge and support one another in delivering outstanding customer experiences. The company also provides competitive benefits and stays attuned to market trends, ensuring that team members are well-equipped to succeed in their roles.