Optus, a leading telecommunications company in Australia, seeks a Senior Contact Centre Engineer to support critical platforms for a Federal Government client.
This role focuses on managing complex issues across voice technologies and operational support for contact centres, ensuring high performance and security. Candidates must have 8-10+ years of relevant experience, alongside excellent communication skills.
Employees enjoy competitive remuneration, flexible working, and comprehensive benefits.
Senior Contact Centre Engineer – Hybrid (Genesys/Nuance) employer: Optus
Optus in Tuggerah is an exceptional employer that prioritises the growth and development of its employees, offering clear pathways for advancement within the retail and business sectors. With a strong focus on fostering a collaborative work culture, employees are encouraged to share knowledge and support one another in delivering outstanding customer experiences. The company also provides competitive benefits and stays attuned to market trends, ensuring that team members are well-equipped to succeed in their roles.
