Optus in Melbourne is seeking a Manager in Service Operations to lead Service Centre teams, drive flawless customer service and measurable performance improvements in a fast-paced environment.
You will oversee training, policy review, resource coordination, and governance forums, shaping decisions that align with strategic direction while supporting enterprise and government customers.
Service Operations Manager - Lead High-Impact Support in Melbourne employer: Optus
Optus in Tuggerah is an exceptional employer that prioritises the growth and development of its employees, offering clear pathways for advancement within the retail and business sectors. With a strong focus on fostering a collaborative work culture, employees are encouraged to share knowledge and support one another in delivering outstanding customer experiences. The company also provides competitive benefits and stays attuned to market trends, ensuring that team members are well-equipped to succeed in their roles.
