Optus is seeking an Operations Manager - Home Onboarding to lead the end-to-end onboarding and activation experience for the Fixed Consumer portfolio. You will drive activation across NBN New Provide, Relocation, and Migration orders, as well as 5G Fixed customer support, ensuring best-in-class, scalable activation capabilities.
You will lead geographically dispersed teams, own executive relationships, and drive improvements to accelerate order-to-activation timelines while optimizing speed,
Fixed Onboarding & Activation Operations Lead in Melbourne employer: Optus
Optus in Tuggerah is an exceptional employer that prioritises the growth and development of its employees, offering clear pathways for advancement within the retail and business sectors. With a strong focus on fostering a collaborative work culture, employees are encouraged to share knowledge and support one another in delivering outstanding customer experiences. The company also provides competitive benefits and stays attuned to market trends, ensuring that team members are well-equipped to succeed in their roles.
