Warehouse Storesperson in Sydney

We are partnering with a globally recognised manufacturer and supplier of innovative plumbing solutions. With products distributed throughout Australia and New Zealand, the business has built a strong reputation for quality, reliability, and outstanding customer service. Due to continued growth, an opportunity now exists for a motivated Warehouse Storesperson to join their team. This is a hands-on and varied position combining warehouse operations, dispatch, customer service, and order processing.

You will be responsible for:

• Receiving and despatching goods
• Preparing customer orders
• Maintaining an organised warehouse
• Ensuring customers receive accurate and timely service
• Working with internal systems
• Coordinating deliveries
• Supporting the day-to-day operations of the business

The ideal candidate:

• Is an experienced warehouse professional who enjoys working in a fast-paced environment and takes ownership of their work
• Has previous experience in a warehouse, stores, or logistics position
• Possesses sound computer skills, including Microsoft Word and Excel
• Can safely lift up to 20kg
• Has excellent attention to detail and organisational skills
• Exhibits a proactive, reliable, and team-focused attitude
• Holds a current Forklift Licence

Key Responsibilities:

• Pick, pack, and dispatch customer orders accurately and on time
• Load and unload deliveries, trucks, and shipping containers
• Process customer orders, freight bookings, invoicing, and related administration using internal systems
• Manage stock movements, inventory control, stock rotation (FIFO), and stocktakes
• Process returns, credit claims, and incoming deliveries
• Monitor warehouse supplies and maintain accurate inventory records
• Liaise with customers, suppliers, freight providers, and internal stakeholders regarding orders and deliveries
• Respond to customer enquiries and provide professional customer service via phone and email
• Maintain a clean, organised, and safe warehouse environment
• Comply with company policies, workplace safety requirements, and reasonable operational directions

Communication skills are just as important as your warehouse experience in this role. While the position is primarily focused on warehouse operations, you will regularly interact with customers, suppliers, freight providers, and internal team members. As such, you will possess excellent verbal and written communication skills, a professional and confident telephone manner, and the ability to build positive relationships with a range of stakeholders. You will be customer-focused, solutions-oriented, and comfortable representing the business in a professional manner while delivering a high standard of service.

This is an excellent opportunity to secure a stable, long-term position with a growing and internationally recognised business. If you are an experienced warehouse professional with strong communication skills and a commitment to delivering exceptional service, we would love to hear from you.