Retail Associate

Retail Associate

Part-Time 19.8 - 24.2 $ / hour (est.) On-site
O

At a Glance

  • Tasks: Provide exceptional customer service and drive sales with luxury eyewear.
  • Company: Join EssilorLuxottica, a global leader in eyewear and eye care.
  • Benefits: Generous product allowance, discounts, and career development opportunities.
  • Other info: Flexible work environment with local and global volunteering opportunities.
  • Why this job: Be part of a fun team and help customers see the world differently.
  • Qualifications: Retail or customer service experience and a passion for technology.

The predicted salary is between 19.8 - 24.2 $ per hour.

Widen Your Horizons. Join the Next Chapter of Your Career At EssilorLuxottica, we are committed to empowering our people to grow and succeed. This is your opportunity to take your career to the next level, embrace new challenges, and continue making a difference. We work for a brighter future, thinking today about the world of tomorrow. Don't miss the chance to shape your #FutureInSight with us!

We are currently looking for a Retail Associate to join our Wollongong team. This is a Permanent Part-Time position requiring availability across weekdays. At OPSM, we are passionate about opening eyes to the unseen. As a leading eye care and eyewear retailer, we have been looking after the eyes of Australians and New Zealanders for over 80 years.

Join us in guiding our customers through the exciting process of styling and personalising high-fashion frames, working with luxury brands such as CHANEL, Ray-Ban, PRADA, Gucci, Tiffany & Co, and more โ€“ including cutting-edge wearable technology such as Ray-Ban and Oakley Meta smart eyewear and Nuance Audio glasses.

You will also be joining Australia's Retail Employer of the Year 2025 recognising the best of our industry and a testament to our incredible culture and development opportunities.

Why us?

  • Generous yearly $1,500 product allowance ($600 for casuals) and Family & Friends discounts of up to 50% off to splurge across all our brands โ€“ OPSM, Sunglass Hut, Oakley, Ray-Ban and Laubman & Pank.
  • Up to 50% off Oakley eyewear and apparel throughout the year.
  • Hands-on exposure to innovative smart eyewear technology, including Ray-Ban Meta and Oakley Meta, and Nuance Audio glasses.
  • Local and global volunteering opportunities through our charity partner OneSight, including OneSight volunteer leave and the ability to become a global ambassador.
  • Clear career pathways for your role, with national and global progression opportunities.
  • A world of personal and professional learning through Leonardo, our online platform, with opportunity for Retail certifications to strengthen your knowledge and capability.

Your Responsibilities

  • Meeting and greeting customers and providing an exceptional customer experience.
  • Processing specialised orders for our customers.
  • Driving sales through providing customers with informative knowledge on our luxury and cutting-edge products.
  • Contributing to a positive and fun team culture.

About You

  • Previous retail, sales or customer service experience.
  • Excellent communication and people skills.
  • Motivated with a drive to achieve targets.
  • Thrives in an exciting, fast-paced environment.
  • A genuine passion for technology, innovation and learning.

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the worldโ€™s evolving vision needs.

Every day, EssilorLuxottica's 190,000 employees in 150 countries work towards a common mission to help people see more and be more. As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered.

We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

Retail Associate employer: OPSM

At EssilorLuxottica, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and development. As the Retail Employer of the Year 2025, we provide our Store Managers in Richmond with generous benefits, including uncapped bonuses, extensive training, and clear career progression opportunities, all while working with iconic luxury brands and innovative eyewear technology. Join us to make a meaningful impact in people's lives while enjoying a supportive environment that values flexibility and teamwork.

O

Contact Details:

OPSM Recruitment Team

We think you need these skills to ace Retail Associate

Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Attention to Detail
Customer Service
Sales Skills