Join the team at OPSM Wendouree as an Optical Dispenser. In this role, you will be responsible for providing exceptional customer service and expert advice to help customers find the perfect eyewear solution to meet their vision needs.
What you'll be doing
- Assisting customers in selecting frames and lenses that complement their face shape and personal style
- Ensuring accurate measurements and adjustments for a comfortable and customised fit
- Processing orders and liaising with the laboratory to ensure timely and accurate delivery
- Maintaining an organised and visually appealing optical dispensary
- Supporting the Optical Team in providing a high level of service to every customer
What we're looking for
- Previous experience as an Optical Dispenser or in a customer-facing retail role
- Strong communication and interpersonal skills to engage with customers and provide exceptional service
- Excellent attention to detail to ensure accurate measurements and fittings
- Technical knowledge of frames, lenses and optical products
- A passion for the optical industry and a commitment to staying up-to-date with the latest trends and developments
What we offer
At OPSM, we are committed to providing a supportive and rewarding work environment. You'll have the opportunity to develop your skills and advance your career, with access to comprehensive training and development programs. We also offer a range of benefits including staff discounts, flexible work arrangements and a collaborative team culture.
About us
OPSM is a leading optical retailer in Australia, committed to providing our customers with the best vision care solutions. With a focus on innovation, quality and customer service, we have been helping Australians see clearly for over 80 years. Join our team and be part of our continued success story.
Expected hours
Normal working days will be Thursday-Saturday, with flexibility across the rest of the week.
Optical Dispenser in Ballarat employer: OPSM
At EssilorLuxottica, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee wellbeing and development. As the Retail Employer of the Year 2025, we provide our Store Managers in Richmond with generous benefits, including uncapped bonuses, extensive training, and clear career progression opportunities, all while working with iconic luxury brands and innovative eyewear technology. Join us to make a meaningful impact in people's lives while enjoying a supportive environment that values flexibility and teamwork.
