At a Glance
- Tasks: Manage overdue accounts, negotiate payment arrangements, and support fair customer outcomes.
- Company: Leading non-bank asset finance company with a culture of empowerment and flexibility.
- Benefits: Hybrid working arrangement, tailored support for professional development, and a focus on work-life balance.
- Other info: Inclusive workplace celebrating diverse backgrounds and perspectives.
- Why this job: Join a dynamic team where your decisions drive speed and agility in collections.
- Qualifications: Experience in collections or financial services, strong negotiation and communication skills.
The predicted salary is between 45000 - 55000 $ per year.
Angle Finance is a leading non-bank asset finance company operating in the rapidly growing intermediary asset finance market.
Our signature is Faster, Easier Finance, provided by consistent, predictable and reliable service propositions in everything we do.
Our people make us remarkable.
So we’ve built a culture of empowerment, enabling our people to make decisions that drive our speed, our agility, and our ability to see things from different angles.
We offer flexibility, giving our people freedom and tailored support to develop their professional interests beyond their immediate roles, leading to more satisfying careers.
We also offer a hybrid working arrangement.
At Angle, different backgrounds, perspectives and life experiences of our people are celebrated.
Our aim is to create an inclusive workplace where we foster diversity of thought, and every person feels a sense of belonging.
As a Collections Specialist at Angle Finance, you will manage an assigned portfolio of overdue accounts, helping reduce arrears, maximise recoveries and support fair customer outcomes.
You’ll engage with customers to understand their circumstances, negotiate suitable payment arrangements, monitor follow-up activity and identify when matters need to be escalated for hardship, dispute, asset risk, mercantile or legal recovery action.
This role suits someone who can balance empathy with accountability, communicate clearly, manage a busy portfolio and make sound decisions in a fast-paced collections environment.
What you’ll bring
- Experience in collections, recoveries, financial services or customer account management.
- Strong negotiation, communication and problem-solving skills.
- Ability to assess customer circumstances, payment behaviour and account risk.
- High attention to detail and accurate account documentation.
- Ability to balance customer outcomes with commercial priorities.
- A collaborative style and willingness to contribute to a high-performing team.
- Experience in asset finance, commercial lending, hardship, mercantile recoveries or legal recoveries will be highly regarded.
Our people make us remarkable.
So we’ve built a culture of empowerment, enabling our people to make decisions that drive our speed, our agility, and our ability to see things from different angles.
We offer flexibility, giving our people freedom and tailored support to develop their professional interests beyond their immediate roles, leading to more satisfying careers.
- Angle is proud to be a Circle Back Employer
- #J-18808-Ljbffr
Collections Specialist employer: OPS Garrison Lending Operations Pty Ltd
Angle Finance is an exceptional employer that prioritises the growth and empowerment of its employees, fostering a culture where diverse perspectives are celebrated. With a commitment to flexibility and tailored support, we provide our team with opportunities for professional development and a hybrid working arrangement, ensuring a satisfying career journey. As we expand nationally, joining us as the Head of Distribution means being part of a dynamic team that values innovation and collaboration in the thriving asset finance market.
Contact Details:
OPS Garrison Lending Operations Pty Ltd Recruitment Team
