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Job Title
Events Sales Coordinator
Location
Melbourne, Victoria
Contract Type
Full-time
Responsibilities
- Manage inbound function and event enquiries via phone and email.
- Prepare proposals, quotations, booking agreements and event documentation.
- Coordinate bookings from enquiry through to handover with venue operations.
- Build strong relationships with corporate and social clients.
- Conduct venue inspections and promote our event spaces.
- Upsell function packages and venue offerings to maximise sales opportunities.
- Maintain accurate booking records and client information.
- Liaise with venue teams to ensure all event details are communicated accurately.
- Provide exceptional customer service throughout the client journey.
- Assist with venue administration and contribute to continuous process improvements.
Requirements
- Minimum 1 year of experience working in a hospitality environment
- Minimum 1 year of administration experience
- Minimum 1 year of functions or events coordination experience
- Previous experience in customer service
- Excellent verbal and written communication skills
- Strong organisational skills with exceptional attention to detail
- A proactive, sales-focused mindset with the ability to build lasting client relationships
- The ability to manage multiple priorities in a fast-paced environment
- Confidence using Microsoft Office and booking or reservation systems
- A positive attitude, initiative and a genuine passion for hospitality
Why Join Us?
- Career development within a growing hospitality business
- Supportive and collaborative team culture
- Ongoing training and professional development
- Opportunity to develop your sales and events career
- Staff discounts and employee benefits
- A fast-paced role where every day is different
Benefits
- Generous discounts on Journey Beyond travel, experiences & merchandise
- An attractive salary and positive work environment
- A career with opportunities for progression, transfers, and secondments
- Parental Leave Program
- Employee Assistance Program
- Purchased Leave Policy
- Study Assistance Policy
- Employee Referral Policy
- Private Health discounts
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Events Sales Coordinator - Hospitality Growth in Melbourne employer: Open Door Pub Co. Pty LTD
At Australian Venue Co in Perth, we pride ourselves on being an exceptional employer that offers a dynamic work environment for our Tournant Head Chef. With over 240 venues across Australia and New Zealand, you'll enjoy unparalleled career progression opportunities, a supportive network of culinary professionals, and the chance to develop your skills in diverse kitchen settings. Our commitment to staff development, coupled with a vibrant culture that values teamwork and innovation, makes us an ideal place for passionate hospitality leaders looking to make a meaningful impact.
