At a Glance
- Tasks: Support residents with catering, cleaning, and laundry services to create a welcoming home.
- Company: Join Opal HealthCare, a leading aged care provider in Australia.
- Benefits: Enjoy penalty rates, superannuation, paid parental leave, and referral bonuses.
- Other info: Dynamic role with career development opportunities and a supportive team environment.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Passion for helping others; hospitality experience is a plus but not required.
The predicted salary is between 19.8 - 24.2 $ per hour.
Norah Head Care Community, 63 Palomar Parade, Toukley, New South Wales, Australia
At Opal HealthCare, we know that companies don’t succeed, people do. Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 149 Care Communities and over 23,000 team members nationwide.
About the Role:
Looking for a role where your work truly matters? Join our welcoming team at Norah Head Care Community and help create a home where residents feel valued, comfortable, and cared for every day. As a General Services Officer (GSO), you'll play an important role across catering, cleaning, and laundry services, helping deliver the highest standard of hospitality and care to our residents.
What's on Offer:
- Penalty rates for weekends and public holidays
- 12% superannuation & paid parental leave
- Varied & meaningful work — No two days are the same; support our community in three essential areas
- Career development — Access our Opal HealthCare Academy to grow your skills
- Supportive team — Join a values-led environment where you are valued
- Paid parental leave — Industry-leading policy
- $5,000 referral bonuses for bringing a friend onboard
- Sector-leading systems — The tools to help you succeed
What You'll Do:
- Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.
- Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.
- Laundry: Provide an essential service by managing residents' personal laundry with respect and care.
Work as a key part of a supportive team to ensure a seamless and positive experience for all residents. Follow strict safety, sanitary, and infection control protocols in all tasks.
What You'll Need:
- A passion for helping people and making a difference in your community
- A flexible, can-do attitude and willingness to learn across different areas of hospitality.
- Good communication skills and a friendly, professional manner.
- Reliability and a strong work ethic.
- Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!
Willingness to complete: Pre-employment medical NDIS Worker Screening Check.
If you are looking for a hands‑on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.
General Services Officer employer: Opal Healthcare
At Opal HealthCare, we pride ourselves on being an exceptional employer, offering a supportive work culture that values compassion, accountability, respect, and excellence. As the Head Chef at Carlingford Greens Care Community, you'll enjoy a true work-life balance with a Monday to Friday roster, along with opportunities for career development through our Opal HealthCare Academy. With a focus on creative freedom in menu design and a commitment to enhancing the quality of life for our residents, this role provides a meaningful and rewarding experience in a modern, purpose-built environment.
