General Services Officer

General Services Officer

Full-Time 19.8 - 24.2 $ / hour (est.) On-site
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At a Glance

  • Tasks: Support residents with hospitality, dining, housekeeping, and laundry services.
  • Company: Join Opal HealthCare, a leading aged care provider in Australia.
  • Benefits: Enjoy penalty rates, superannuation, paid parental leave, and career development.
  • Other info: Be part of a supportive team in a values-led environment.
  • Why this job: Make a real difference in residents' lives every day.
  • Qualifications: Passion for helping others; experience in hospitality is a plus but not required.

The predicted salary is between 19.8 - 24.2 $ per hour.

At Opal HealthCare, we know that companies don’t succeed, people do. Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 149 Care Communities and over 23,000 team members nationwide.

About the Role: At Kanwal Springs Care Community, it's the little things that make a big difference. A friendly smile, a beautifully prepared dining room, a clean and comfortable space, or simply taking the time to brighten someone's day. We're looking for compassionate and enthusiastic General Services Officers (GSOs) to join our team and help create a home where residents feel valued, supported and connected. In this rewarding role, you'll contribute across hospitality, dining, housekeeping and laundry services, helping residents enjoy comfort, dignity and quality of life every day.

What's on Offer:

  • Location: Kanwal Spring Care Community
  • Additional Benefits: Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave

Why Choose Opal?

  • Varied & meaningful work — No two days are the same; support our community in three essential areas
  • Career development — Access our Opal HealthCare Academy to grow your skills
  • Supportive team — Join a values-led environment where you are valued
  • Paid parental leave — Industry-leading policy
  • $5,000 referral bonuses for bringing a friend onboard
  • Sector-leading systems— The tools to help you succeed

What You'll Do:

  • Food Service: Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.
  • Housekeeping: Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.
  • Laundry: Provide an essential service by managing residents' personal laundry with respect and care.
  • Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.
  • Follow strict safety, sanitary, and infection control protocols in all tasks.

What You'll Need:

  • A passion for helping people and making a difference in your community.
  • A flexible, can-do attitude and willingness to learn across different areas of hospitality.
  • Good communication skills and a friendly, professional manner.
  • Reliability and a strong work ethic.
  • Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person!
  • Willingness to complete: Pre-employment medical NDIS Worker Screening Check

Serve with Heart: If you are looking for a hands-on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.

General Services Officer employer: Opal Healthcare

At Opal HealthCare, we pride ourselves on being an exceptional employer, offering a supportive work culture that values compassion, accountability, respect, and excellence. As the Head Chef at Carlingford Greens Care Community, you'll enjoy a true work-life balance with a Monday to Friday roster, along with opportunities for career development through our Opal HealthCare Academy. With a focus on creative freedom in menu design and a commitment to enhancing the quality of life for our residents, this role provides a meaningful and rewarding experience in a modern, purpose-built environment.

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Contact Details:

Opal Healthcare Recruitment Team

We think you need these skills to ace General Services Officer

Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Teamwork
Organizational Skills
Attention to Detail