Key responsibilities
Greeting clients and their pets with warmth and confidence
Answering phones and managing appointments, admissions and discharges
Processing payments and clearly explaining quotes and invoices
Supporting vets and nurses to keep the hospital running smoothly
Offering compassion and support to clients during emotional moments
Handling general admin and client enquiries
About you
Previous reception experience is essential
Veterinary experience is highly regarded
Friendly, empathetic and genuinely love animals
Strong communication skills, both in person and over the phone
Able to multitask and stay calm in a fast-paced environment
A true team player with a positive, can-do attitude
Reliable and confident using computers and practice software
About us
Family Vets Western Sydney is a young, energetic team who genuinely look out for one another. Our culture is accepting, inclusive and supportive. We are a dynamic Blacktown hospital with a modern, well-equipped facility.
A supportive, inclusive and friendly young team
Benefits
- 4-day work week with a rostered weekday off
- Award wage
- Ongoing professional development and career growth
- Staff discounts on pet care and products
- A modern, well-equipped hospital
- Meaningful work that makes a real difference
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