At a Glance
- Tasks: Lead a dynamic team, manage bookings, and ensure top-notch customer service.
- Company: Oncall Language Services, a supportive and innovative workplace in Perth.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Join a collaborative environment focused on staff development and process improvements.
- Why this job: Make a real difference by leading a team and enhancing customer experiences.
- Qualifications: Experience in contact centres and a passion for customer service.
The predicted salary is between 64350 - 78650 $ per year.
Oncall Language Services in Perth is seeking a hands-on Team Leader to manage a small Customer Service and Allocations team.
You will coach staff, oversee bookings and ensure service standards, with support from head office.
This full-time role blends leadership with daily operations, offering growth through staff development and process improvements.
Prior contact centre experience and a customer-first mindset are essential.
Customer Service & Allocations Team Lead in Melbourne employer: ONCALL Interpreters & Translators
Oncall Language Services is an exceptional employer, offering a part-time Human Resources Administrator role in the vibrant community of South Melbourne. With a strong commitment to social responsibility and a collaborative work culture, employees are empowered to make a meaningful impact while enjoying opportunities for professional growth within a diverse and inclusive environment. Join us to be part of a team that values innovation and supports at-risk communities both locally and globally.
Contact Details:
ONCALL Interpreters & Translators Recruitment Team
