A career with Viva Energy Group is more than just a job. It's an opportunity to help shape solutions for a moving world.
At Viva Energy Group, we're delivering the energy, industrial and retail solutions, across a diverse portfolio of brands, that Australians rely on every day. Whether its people going about their daily lives, travellers taking to the skies, or the industries that drive our economy, our products and services help people, businesses and communities stay on the move.
Beyond fuels, Viva Energy has evolved into one of Australia's largest convenience retailers. Through more than 1,200 stores nationwide, and supported by over 12,000 team members, our Reddy Express, OTR and Liberty brands (and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others) serve millions of Australians every week. Whether it's a morning coffee, a quick meal, everyday essentials or fuel for the journey ahead, our brands are part of the rhythm of everyday life.
Above all, we're powered by our people. People who want to work on meaningful challenges, contribute to Australia's future, and be part of a company that's evolving with the needs of a changing world.
Will you be part of the Solutions for a moving world?
The Role:
Reporting to the State Manager – Convenience, the Area Manager is responsible for leading multiple retail sites to deliver strong operational performance, exceptional guest experiences, and commercial results. You will coach and support Store Managers while driving consistency, compliance, and continuous improvement across your region.
You Will Provide:
- Leadership, coaching, and support to Store Managers and site teams.
- Oversight of operational performance across multiple retail locations.
- Strong commercial focus to improve sales, productivity, and profitability.
- Support for store openings, conversions, and operational initiatives.
- Compliance with safety, food safety, and company standards and policies.
- A customer-first approach focused on service and guest experience.
- Collaboration with key stakeholders to drive business outcomes
- Continuous improvement through operational and process efficiencies.
- Accountability for financial, operational, and people performance metrics.
What We Offer:
- Join a high-performing team within a leading Australian retail organisation recognised for innovation.
- Enjoy flexible working arrangements that support work-life balance.
- Access generous parental leave and additional leave benefits, including birthday leave.
- Benefits from health, wellbeing and lifestyle discounts, including fuel savings.
- Access financial benefits including an employee share plan and novated leasing.
- Be recognised and rewarded through our service recognition program.
About You:
- Experience leading multi-site retail, convenience, or QSR operations.
- Strong leadership skills with the ability to coach and develop teams.
- Commercially minded with a focus on driving business performance.
- Excellent communication and stakeholder management capabilities.
- Passion for customer experience and operational excellence standards.
- Strong problem-solving and decision-making in fast-paced environments.
- Experience managing compliance, safety, and operational standards.
- Ability to lead change and drive continuous business improvement.
We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.
Please note: This role is being sourced by our internal Talent Acquisition team; therefore, we will not be accepting applications via external recruitment agencies.
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Supermarkets, Grocery & Petrol Retailing 1,001-5,000 employees
OTR began in 1984 as a family-run BP service station in South Australia. Today, it is part of the ASX-listed Viva Energy Group, driven by an ambitious vision to become Australia’s largest convenience retailer. Together, Viva Energy’s expansive national footprint and OTR’s history of innovation have created a network of over 1,000 convenience locations across the country.
The OTR Group also manages the national retail chain Smokemart & Giftbox (SMGB) and licenses 92 Quick Service Restaurants, including leading brands such as Hungry Jack’s, Guzman Y Gomez, Subway, Oporto, Wok in a Box, and Krispy Kreme SA.
OTR began in 1984 as a family-run BP service station in South Australia. Today, it is part of the ASX-listed Viva Energy Group, driven by an ambitious vision to become Australia’s largest convenience retailer. Together, Viva Energy’s expansive national footprint and OTR’s history of innovation have created a network of over 1,000 convenience locations across the country.
The OTR Group also manages the national retail chain Smokemart & Giftbox (SMGB) and licenses 92 Quick Service Restaurants, including leading brands such as Hungry Jack’s, Guzman Y Gomez, Subway, Oporto, Wok in a Box, and Krispy Kreme SA.
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