Client Director in Melbourne

UM is a part of Omnicom Media, a global media agency committed to delivering better business outcomes through the power of Precision, Possibility and Partnership. At UM, we believe the best people in our industry aren't found, they're built. We foster a collaborative and high performing environment where ambitious people can thrive, challenge the status quo and make a genuine impact.

The Role

We're looking for a Client Director to join our team for a maternity leave cover. In this leadership role, you'll be responsible for managing and growing key client relationships while leading the delivery of integrated media solutions that drive strong business outcomes. As a trusted advisor to your clients, you'll bring together specialists across Planning, Investment, Strategy, Partnerships and broader Omnicom agencies to ensure work is strategically sound, commercially effective and delivered to the highest standard. You'll play a key role in strengthening client partnerships, leading high performing teams and identifying opportunities for growth across both your clients and the agency.

Key Responsibilities

• Manage day to day client partnerships, ensuring exceptional service, communication and stakeholder engagement.
• Translate client objectives into clear agency direction, ensuring media recommendations align with business goals.
• Oversee campaign delivery, performance reviews and optimisation strategies to drive measurable outcomes.
• Identify growth opportunities, innovative solutions and proactive recommendations that support client success.
• Contribute to commercial performances, including scope management, forecasting and revenue growth opportunities.
• Mentor and develop team members, fostering a collaborative, high performing and positive team culture.

About You

• Experience in client leadership, account management or media planning roles within a media agency environment.
• Proven ability to build and maintain strong client relationships at a senior stakeholder level.
• Strong understanding of integrated media strategy, planning, implementation and performance management.
• Commercially minded with the ability to balance client needs with business objectives.
• Confident leading cross-functional teams, managing multiple priorities in fast paced environments and coaching high performing teams.
• Collaborative leadership style with the ability to influence and inspire others.
• Proactive, solutions focused and naturally curious with a passion for delivering great client outcomes.

Why Join Us?

At UM, you'll have the opportunity to work with some of Australia's leading brands while being supported by experienced leaders who are passionate about helping people grow their careers. Along with:

• Family inclusive workplace, including our dog friendly office.
• Industry leading leave benefits including Birthday Leave, additional annual leave days and up to 16 weeks paid parental leave.
• Hybrid working policy including remote international working opportunities.
• Ongoing learning and development programs.
• Agency perks including culture clubs, wellbeing initiatives and employee assistance programs.

At UM, we're not just building campaigns. We're building what's next. We are committed Equal Employment Opportunity employer and are dedicated to ensuring that all employees and prospective employees can work in an environment that is free from any form of employment discrimination based on race, colour, religion, national or ethnic origin, age, gender, sexual orientation, marital or parental status, physical or mental impairment/disability or any other status. We encourage people of all backgrounds to apply.