At a Glance
- Tasks: Lead operations to enhance customer service and support community initiatives.
- Company: Omnicare, dedicated to improving lives in the community.
- Benefits: Competitive salary, salary packaging, and impactful work opportunities.
- Other info: Collaborative environment with opportunities for growth across the Mid North Coast.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Strong analytical skills, project management experience, and excellent communication.
The predicted salary is between 81000 - 99000 $ per year.
Mid North Coast NSW | Full time
For purpose | Community, Aged Care & Disability Services
At Omnicare, people are our focus — participants, clients, our team and the community. We exist to support people to live safely, independently and with dignity, and we know this is only possible when our systems, processes and people are well supported.
We are seeking an experienced Operations Lead to strengthen our operational foundations and help deliver a consistent, high-quality experience for the people we serve.
About the Role
The Operations Lead provides high level operational leadership, analytical support and project coordination across Omnicare. Working closely with the Leadership Team, you will oversee key enabling functions including customer engagement services, ICT support, grants and funding oversight, assets and fleet, site management and contractor management.
A central focus of this role is ensuring systems, processes and resources support a positive customer experience lifecycle, while promoting continuous improvement, safety and efficiency.
Key Responsibilities
- Lead and support the operations team to deliver high quality customer service
- Provide operational and project support across key organisational initiatives
- Oversee asset management, fleet, sites, utilities and security across multiple locations
- Support responsible resource allocation and operational planning
- Identify operational risks and implement practical, sustainable solutions
- Contribute to reporting, documentation and continuous improvement activities
About You
You value collaboration, accountability and fairness, and you're motivated by work that makes a genuine difference in the community.
What You'll Bring
- Strong process analysis and improvement capability
- Advanced Microsoft 365 skills
- Proven experience supporting or managing projects
- Ability to manage competing priorities and work to deadlines
- Excellent communication and relationship building skills
- Willingness to travel across the Mid North Coast if required
Salary & Benefits
Competitive salary (commensurate with experience)
Access to salary packaging benefits
Opportunity to shape systems and supports to make a lasting impact
Operations Lead in Port Macquarie employer: Omnicare Alliance Limited
At Omnicare, we pride ourselves on being a purpose-driven employer that prioritises the well-being of our team and the community we serve. Located in the beautiful Mid North Coast of NSW, we offer a supportive work culture that fosters professional growth and encourages innovative thinking. With competitive salary packages, including not-for-profit salary packaging benefits, and a commitment to continuous improvement, joining us as an Operations Coordinator means making a meaningful impact while advancing your career in a rewarding environment.
