Service Technician - Ingleburn, NSW 2565
Omni Packaging Pty Ltd
Omni Group is seeking a hands-on and motivated Service Technician to join our growing NSW team. This role is focused on preventative maintenance, servicing, and technical support of packaging equipment across customer sites.
Key Responsibilities:
- Conduct preventative maintenance and servicing at customer sites
- Diagnose faults and carry out repairs (onsite and in workshop)
- Set up and test new and returned equipment
- Complete detailed service reports within 24 hours
- Identify follow-up work and prepare quotations
- Provide clear and professional communication to customers
Success in this role looks like:
- Up to 15 services completed per week
- Timely and accurate service reporting
- Strong customer relationships and satisfaction
- Identification of additional service opportunities
Skills & Experience:
- Experience in preventative maintenance or similar role
- Strong mechanical aptitude
- Excellent customer service and communication skills
- Ability to work autonomously and in a team
- High attention to detail
Requirements:
- Physically fit and reliable
- Limited electrical license(preferred but not required)
At Omni Group, we pride ourselves on delivering exceptional service and building long-term customer relationships. You'll be joining a supportive team with opportunities to grow and develop.
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